Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
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Julieta Teresita Argañaras Reuter

Julieta Teresita Argañaras Reuter

Esquel

Summary

Soy una profesional con amplia experiencia en atención al cliente y gestión administrativa. He trabajado en la organización de agendas, manejo de reservas y análisis de costos. Busco oportunidades en roles administrativos, de secretaría o recepción, donde pueda aplicar mis habilidades para mejorar la eficiencia y satisfacción del cliente. Mi objetivo es contribuir a la eficiencia y éxito de la empresa a través de una gestión efectiva.

Overview

7
7
years of professional experience

Work History

Atención al Cliente Y Gestión De Reservas

Puerto Lagier
03.2021 - 09.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Representante De Atención al Cliente

Konecta
09.2017 - 03.2021
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Responded to customer needs through competent customer service and prompt problem-solving.
  • Gestioné un alto volumen de chats con profesionalidad y eficiencia.
  • Maintained a high level of product knowledge to provide accurate information and support to customers.
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
  • Navigated multiple computer systems and applications to find information.
  • Maintained and managed customer files and databases.
  • Logged call information and solutions provided into internal database.
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
  • Contributed to team success, consistently achieving call center performance metrics.
  • Actively participated in weekly team meetings, discussing challenges faced as well as solutions implemented towards improving overall departmental performance.
  • Implemented feedback from supervisors to continuously improve performance and enhance customer care skills.
  • Delivered comprehensive product support, assisting customers with troubleshooting and usage guidance.

Education

No Degree - Carrera De Grado - Arquitectura

Universidad Nacional De Córdoba
Córdoba, Argentina
05.2027

High School Diploma -

Colegio 735
Esquel, Argentina
12.2011

No Degree - Ciencias Naturales

Bachillerato Humanista Moderno
Santiago Del Estero, Argentina
12.2010

Skills

Actitud positiva y amistosa
Trabajo en equipo y colaboración
Servicio al cliente
Resolución de problemas
Habilidades multitarea
Habilidades informáticas
Habilidades organizativas
Toma de decisiones
Autodidacta

Additional Information

Proyectos Destacados:

  • Implementación de un sistema de reservas online para el complejo de cabañas, mejorando la eficiencia.

Voluntariado y Actividades Extracurriculares:

  • Voluntaria en una ONG local, ayudando en la organización y actividad de eventos para barrios de bajos recursos.

Languages

Spanish
Native language
English
Elementary
A2

Timeline

Atención al Cliente Y Gestión De Reservas

Puerto Lagier
03.2021 - 09.2024

Representante De Atención al Cliente

Konecta
09.2017 - 03.2021

No Degree - Carrera De Grado - Arquitectura

Universidad Nacional De Córdoba

High School Diploma -

Colegio 735

No Degree - Ciencias Naturales

Bachillerato Humanista Moderno

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Julieta Teresita Argañaras Reuter