Justin Brown
Benton
Summary
Proven to enhance operational efficiency and safety at Center Point Terminal, I excel in terminal operations and problem-solving. My expertise in hazardous materials handling and innate decision-making skills contributed to significantly optimizing storage capacity and minimizing risks. Demonstrated ability to multitask and self-motivate ensures high-quality results in fast-paced environments.
Overview
13
13
years of professional experience
Work History
Terminal Operator
Center Point Terminal
07.2023 - Current
- Maintained and performed minor repairs on terminal to sustain operational efficiency and comply with company standards.
- Improved equipment performance through regular inspections, maintenance, and repairs as needed.
- Optimized storage capacity utilization by efficiently organizing cargo in the terminal yard.
- Handled emergency situations promptly and professionally, mitigating potential risks to personnel or property damage at the terminal facility.
- Monitored day-to-day operations of storage tanks and piping, alerting appropriate personnel to any performance variances.
- Managed inventory effectively through accurate record-keeping and regular audits to minimize discrepancies or delays in cargo movement.
- Reported safety incidents to appropriate personnel.
- Cleaned strainer and performed basic maintenance on injection well, tightened and inspected hoses and gauges, cleaned empty tanks and kept equipment in operable condition.
- Took readings and recorded data on physical gauges and side gauges on tanks, hoses, and other transportation equipment.
- Authored weekly use logs for inventory tracking and control systems.
- Climbed and gauged tanks, logging levels into inventory management system to maintain appropriate storage thresholds.
- Followed standard operating procedures, complying with related regulations.
- Entered accurate product inventory information into computer systems.
Vehicle Technician
Valvoline Instant Oil
06.2023 - 07.2023
- Improved vehicle performance by conducting thorough diagnostics and implementing necessary repairs.
- Performed routine maintenance tasks to ensure optimal vehicle functionality and longevity for customers.
- Contributed to a safe work environment by adhering to established safety protocols and procedures during all repair processes.
- Enhanced customer satisfaction by providing timely and efficient maintenance services for their vehicles.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Changed, rotated, and balanced tires on different types of vehicles.
Warehouse Specialist
Ace Hardware
12.2022 - 04.2023
- Verified amount of items received in orders and cross-checked with invoices.
- Collaborated with team members to meet daily order fulfillment goals, ensuring timely delivery to customers.
- Maintained cleanliness and organization within the warehouse facility, promoting a safe working environment for all staff members.
- Loaded and unloaded items from and to shipping containers and vessels.
- Transported products with electric pallet jack to prepare for shipping.
- Verified label displays for accuracy of box content.
- Used pallet jacks, hand trucks and cranes to move merchandise.
- Upheld high-quality standards in all aspects of work performance, consistently achieving targets for order accuracy and efficiency as a Pallet Jack Operator.
- Delivered products to correct dock area and shrink-wrapped palletized orders.
- Streamlined inventory management by accurately picking and preparing orders using pallet jacks, ensuring timely deliveries.
- Stacked finished cases on pallets following customer specifications.
- Scanned boxes and tagging stock with warehouse labels.
- Transported goods from racks, shelves and vehicles via forklift and pallet jack.
- Operated pallet jack to pull orders out of storage areas.
- Checked merchandise and supply deliveries for accuracy by verifying quantities received matched bills of lading.
- Arranged packages on pallet according to size and weight.
Rural Mail Carrier Associate
USPS
04.2022 - 09.2022
- Contributed to team success by assisting fellow carriers in completing their assigned routes when needed.
- Expedited package delivery during peak seasons, adapting to increased workload without sacrificing quality or speed of service.
- Elevated operational efficiency through regular maintenance checks of postal vehicles, ensuring consistently smooth operations.
- Maintained detailed records of all delivered items, ensuring accurate reporting and tracking capabilities for the post office.
- Kept inventories of stamps and other supplies and re-stocked as necessary to prepare for customer needs.
- Sorted mail according to order of address appearance for easy access in field.
- Maintained records on customers with mail forwarding and change of address requests.
- Signed and received mail with signature requirements upon delivery and loading.
- Delivered mail and packages to customers on prescribed route while processing check submissions, money orders, and stamp purchases in field.
- Increased customer trust by maintaining confidentiality of all delivered mail items, safeguarding sensitive information.
- Reduced instances of lost or misplaced mail through diligent attention to detail in sorting processes and organized storage methods within the vehicle.
- Enhanced customer satisfaction by promptly delivering mail and packages to their corresponding destinations.
- Streamlined the delivery process by skillfully navigating complex rural terrains using GPS systems and maps.
- Demonstrated punctuality and reliability with consistent on-time arrivals for daily pickups at distribution centers.
- Fostered positive relationships with customers on assigned routes, enhancing overall satisfaction levels toward postal services offered.
- Prevented potential errors in delivery by double-checking labels on packages against official postal records before commencing with the route.
- Improved mail delivery efficiency by accurately sorting and organizing mail for designated routes.
- Maintained a clean and safe working environment within the postal vehicle, promoting optimal organization and efficiency.
- Organized mail ahead of delivery runs for correct routing.
- Followed safety protocols and regulations while driving, upholding professional service reputation.
- Collected mail from post office boxes and distributed goods to correct addresses.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Employed GPS and other navigational tools to find shortest routes to locations.
Woodyard Technician
Evergreen Packaging
02.2014 - 04.2022
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Maneuvered loads safely to achieve accuracy and stability.
- Experienced in inspecting cranes and related equipment for safety and operational defects.
- Assisted in training new crane operators, sharing knowledge of best practices and providing guidance for skill development.
- Operated cranes and other equipment while monitoring coworker, personal and overall work zone safety.
- Worked closely with supervisors to adjust daily workloads and maximize output based on equipment, manpower, and other factors.
- Operated large cranes to lift and move materials with precision and accuracy.
- Lowered and tilted buckets and drove front-end loaders forward to force buckets into bulk material.
- Performed routine lubricating, fueling and cleaning loaders.
- Properly operated loader by starting engine, shifting gears and pressing pedals and levers.
- Operated bulldozers, backhoes and loaders to excavate, move and load [Type] materials.
- Communicated issues that needed to be immediately addressed with supervisor for quick resolution.
- Operated heavy equipment to move large quantities of dirt and debris.
- Loaded and moved materials such as dirt and rocks based on specific job needs.
- Followed safety protocols while operating machinery.
- Transported materials and equipment to and from construction sites.
- Used cranes and hoists to move large objects.
Stocker
S.A.J Distributor
03.2013 - 10.2013
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Performed inventory control, such as counting, and stocking merchandise.
- Maintained effective team member communication.
- Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
- Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
- Improved customer satisfaction by promptly locating items and providing product information.
- Assisted in conducting accurate physical inventory counts, resulting in improved stock management.
- Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
- Streamlined restocking processes by consolidating backstock and removing damaged or expired items.
- Monitored inventory levels in stockrooms and alerted management to any discrepancies.
- Stocked designated items on shelves, end caps and displays.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Disposed of damaged or defective items or coordinated returns to vendors for covered items.
Courtesy Clerk and Perishable Stocker
Brookshire's Grocery
01.2012 - 01.2013
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
- Enhanced customer satisfaction by providing efficient bagging and carryout services.
- Improved customer experience by offering assistance with locating products throughout the store when needed.
- Assisted customers with large purchases by carrying items to vehicles.
- Returned unwanted items to correct store locations and restocked shelves.
- Facilitated smooth transactions by returning misplaced items to their appropriate locations within the store quickly and efficiently.
- Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
- Assisted elderly or disabled customers with loading groceries into vehicles upon request, demonstrating compassion and care in all interactions.
- Ensured safety and sanitation standards were met through regular cleaning of store equipment and surfaces.
- Addressed customer complaints in a friendly and helpful manner to restore satisfaction and loyalty.
- Increased overall efficiency by assisting with price checks and product location inquiries from customers.
- Boosted sales results by effectively setting up promotional displays according to company guidelines and plans.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Kept work areas neat, clean and free from debris.
Education
High School Diploma -
Watson Chapel High School
Pine Bluff, AR05.2010
Skills
- Terminal Operations
- Shipping and receiving
- System monitoring
- Risk Assessments
- Hazardous Materials Handling
- Inventory Tracking
- Problem-solving abilities
- Decision-Making
- Self Motivation
- Crane Operation
- Tank Gauging
- Problem-Solving
- Multitasking
Timeline
Terminal Operator
Center Point Terminal
07.2023 - Current
Vehicle Technician
Valvoline Instant Oil
06.2023 - 07.2023
Warehouse Specialist
Ace Hardware
12.2022 - 04.2023
Rural Mail Carrier Associate
USPS
04.2022 - 09.2022
Woodyard Technician
Evergreen Packaging
02.2014 - 04.2022
Stocker
S.A.J Distributor
03.2013 - 10.2013
Courtesy Clerk and Perishable Stocker
Brookshire's Grocery
01.2012 - 01.2013
High School Diploma -
Watson Chapel High School
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