Justin Gonzales
Jonesboro
Summary
Results-driven leader with over 10 years of experience in Store Management across two industries. Proven ability to enhance employee engagement and customer satisfaction while consistently meeting company objectives. Strong work ethic and motivational skills contribute to team success and operational efficiency.
Overview
26
26
years of professional experience
Work History
Store Manager
Harps Foods
Brookland, Jonesboro, Pocahontas
05.2018 - 01.2025
General Manager
Petco
Los Banos
01.2005 - 01.2011
- Managed day-to-day sales and cost control budgets
- Maintained daily staffing levels and payroll requirements
- Executed company merchandising standards
- Instituted company's customer engagement programs
- Analyzed profit and loss statements to determine opportunities for growth
Assistant Store Manager
Copeland's Sporting Goods
Modesto
01.2003 - 01.2005
- Interviewed, selected, trained and supervised staff
- Oversaw team productivity and managed work flow to meet and exceed company goals
- Resolved customer concerns
- Scheduled staff to service and maximize customer traffic
- Identified individual development needs with appropriate training.
Store Manager
The Athlete's Foot
Newark
01.1999 - 01.2003
- Oversaw the overall day-to-day store operations through driving sales and customer service
- Increased profits through effective sales training and troubleshooting of profit and loss areas
- Interviewed job candidates and made staffing decisions.
- Cash reconciliation and bank deposits
- Assigned employee duties to best meet location needs
Education
Black River Technical College
Pocahontas, ARModesto Junior College
Modesto, CASkills
- SALES
- MERCHANDISING
- CUSTOMER SERVICE
- RECEPTIONIST
- RETAIL SALES
- Effective Planner
- Staff Development
- Excellent Customer Service
- Natural Leader
- Hospitality and Sales Background
- Results-oriented
- Merchandising
Timeline
Store Manager
Harps Foods
05.2018 - 01.2025
General Manager
Petco
01.2005 - 01.2011
Assistant Store Manager
Copeland's Sporting Goods
01.2003 - 01.2005
Store Manager
The Athlete's Foot
01.1999 - 01.2003
Black River Technical College
Modesto Junior College
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