Summary
Overview
Work History
Education
Skills
Awards
Timeline
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Justin Goodwin

Justin Goodwin

Harrison

Summary

Experienced with coordinating logistics and managing dispatch operations. Utilizes effective communication and time management to ensure smooth and timely operations. Knowledge of problem-solving techniques and team collaboration to achieve optimal results.

Overview

11
11
years of professional experience

Work History

Central Dispatcher

Fedex Freight
Harrison, AR
12.2025 - Current
  • Coordinated freight transportation schedules to optimize delivery efficiency and minimize delays.
  • Managed real-time communication between drivers and terminal operations for seamless service execution.
  • Developed contingency plans for unforeseen disruptions, maintaining service continuity during critical incidents.
  • Streamlined dispatch processes by implementing best practices, resulting in enhanced workflow efficiency.
  • Streamlined dispatch operations by implementing efficient scheduling and route planning strategies.

Leave Specialist

Fedex Freight Inc
Harrison, AR
10.2019 - 12.2025
  • Run reports using IBM and Workday software
  • Audit leave reports to ensure accurate data entry
  • Communicate with employees to aid them with the FMLA process
  • Distribute reports to other departments to ensure compliance
  • Managed leave of absence requests, ensuring compliance with company policies and federal regulations.

Network Analyst - Business Care

Windstream Inc
Harrison, AR
09.2016 - 10.2019
  • Use in house software to diagnose and repair wifi issues remotely
  • Follow up with customers to ensure their issues were solved
  • Provide excellent customer service to business specific accounts
  • Use active listening skills to identify issues for the customer
  • Collaborated with cross-functional teams to gather requirements for network upgrades and improvements.

Sales Associate

America’s Car-mart
Harrison, AR
05.2015 - 09.2016
  • Aid customers in purchasing the correct vehicle for them
  • Keeping the cars clean, detailed, and presentable
  • Make sure all keys, buyers guides, and car alignments are correct
  • Help the customer find agreeable car payments
  • Processed vehicle sales transactions efficiently and accurately.

Education

Diploma -

Harrison Senior High
Harrison, AR
01-2011

Skills

  • Data entry proficiency
  • Route planning
  • Strong organizational skills
  • Record keeping
  • Technical aptitude
  • Customer service
  • Problem-solving
  • Team collaboration

Awards

July 2022: QDM Expert Award, Recognized for using the QDM process to solve a business issue. Fedex Freight Inc, June 2021: Purple Promise Award, Recognized for completing the HRA Data Infrastructure Change. Fedex Freight Inc

Timeline

Central Dispatcher

Fedex Freight
12.2025 - Current

Leave Specialist

Fedex Freight Inc
10.2019 - 12.2025

Network Analyst - Business Care

Windstream Inc
09.2016 - 10.2019

Sales Associate

America’s Car-mart
05.2015 - 09.2016

Diploma -

Harrison Senior High
Justin Goodwin