Justin Willis
Ward
Summary
Senior Claims Specialist with The Cincinnati Insurance, adept at multi- line policy interpretation and detailed claims investigation. Successfully mentored new associates, enhancing team performance. Expertly negotiated settlements through strong communication and decision-making skills, ensuring compliance and fostering collaboration among claims professionals. Continued education by obtaining an AIC as well as a state license in order to help other company units. Added to my professional value and claims understanding by handling intercompany arbitration.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Senior Claims Specialist
Cincinnati Insurance
05.2016 - Current
- Analyzed complex claims to ensure compliance with company policies and regulatory requirements.
- Mentored new claims associates in claims evaluation techniques, promoting professional development within the team.
- Negotiated favorable claim settlements by utilizing strong communication and persuasion skills.
- Communicated well with other claims professionals to ensure consistency in claims handling.
Education
Bachelor of Science - Business Administration And Management
Arkansas Tech University
Russellville, AR12-2015
Skills
- Policy interpretation
- Claims investigation
- Teamwork and collaboration
- Legal compliance
- Problem-solving
- Multitasking
Accomplishments
Handled multiple catastrophe events in other states
Certification
Obtained an Associates in Claims, AIC. Holds a state license in multiple states. Handles Intercompany Arbitration
Timeline
Senior Claims Specialist
Cincinnati Insurance
05.2016 - Current
Bachelor of Science - Business Administration And Management
Arkansas Tech University