Kade Heffington
Damascus
Summary
Detail-oriented professional with strong customer service skills. Proven ability to resolve issues quickly, train team members effectively, and enhance customer satisfaction. Ready to contribute to a collaborative team environment.
Overview
5
5
years of professional experience
Work History
Fellowship Worker
Arkansas Tech University Theatre
Russellville, AR
08.2025 - 05.2026
- Operated stage equipment and lighting systems for performances.
- Assisted in set construction and design to enhance production quality.
- Coordinated rehearsal schedules to optimize use of resources and time.
- Trained new team members on safety protocols and operational procedures.
Cashier
Dollar General
Damascus, AR
06.2024 - 07.2025
- Trained new cashiers on operational procedures and customer service standards, fostering a collaborative environment.
- Implemented promotional displays to increase product visibility and drive sales during peak periods.
- Resolved customer complaints swiftly, maintaining high satisfaction levels and loyalty among shoppers.
- Monitored cash register balances, performing end-of-shift reconciliations to ensure financial accuracy.
Cashier
Funky Town Mall
Russellville, AR
12.2023 - 05.2024
- Processed transactions efficiently, ensuring accuracy in cash handling and payment processing.
- Assisted customers with inquiries, enhancing overall shopping experience through exceptional service.
- Managed inventory levels, restocking shelves to maintain optimal product availability for shoppers.
- Collaborated with team members to streamline checkout procedures, reducing wait times for customers.
Server
Cracker Barrell
Russellville, AR
11.2023 - 01.2024
- Delivered exceptional customer service, ensuring positive dining experiences for guests.
- Managed accurate order processing and food delivery in high-volume settings.
- Trained new team members on menu items and service protocols, enhancing team performance.
- Collaborated with kitchen staff to ensure timely meal preparation and presentation.
Customer Service Cashier
Arbys Resturant
Russellville, AR
08.2023 - 11.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash handling and balanced daily sales reports.
- Provided exceptional customer service, resolving inquiries and complaints effectively.
- Assisted in training new staff on operational procedures and service standards.
Carhop
Sonic
Greenbrier, AR
07.2021 - 06.2023
- Delivered food and beverages to customers in a timely manner.
- Maintained cleanliness and organization of dining area and service stations.
- Assisted customers with menu selections and special requests.
- Operated point-of-sale system for order processing and payment transactions.
Education
Bachelor of Arts - Theatre
Arkansas Tech University
Russellville, AR05-2027
Associate of Arts - Theatre
Arkansas Tech University
Russellville, AR05-2025
High School Diploma -
South Side Bee Branch
Bee Branch, AR05-2023
Skills
- Cleaning
- Customer service
- Problem-solving
- Attention to detail
- Heavy lifting
- Restocking skills
- Customer relations
- Inventory stocking
- Materials loading
- Equipment maintenance
- Site clearing
Accomplishments
I have worked on two Theatre Plays while being at Arkansas Tech University. The first one was RENT where I was the Props Manager and the second was True Tales of the Weird where I was the Assistant Stage Manager.
Languages
English
Timeline
Fellowship Worker
Arkansas Tech University Theatre
08.2025 - 05.2026
Cashier
Dollar General
06.2024 - 07.2025
Cashier
Funky Town Mall
12.2023 - 05.2024
Server
Cracker Barrell
11.2023 - 01.2024
Customer Service Cashier
Arbys Resturant
08.2023 - 11.2023
Carhop
Sonic
07.2021 - 06.2023
Bachelor of Arts - Theatre
Arkansas Tech University
Associate of Arts - Theatre
Arkansas Tech University
High School Diploma -
South Side Bee Branch