Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Kailey Scott

Springdale

Summary

Dynamic and dependable professional with a strong background in customer service at SUBWAY® Restaurants. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Skilled in cash handling and food preparation, consistently maintaining a clean and organized workspace while collaborating with team members to optimize service efficiency.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

2
2
years of professional experience

Work History

Sandwich Artist

SUBWAY®Restaurants
09.2024 - Current
  • Greeted guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Kept workplace clean and organized in line with restaurant policies.
  • Increased speed of service through effective multitasking and time management skills.
  • Collaborated with team members to maintain a smooth workflow during busy hours.
  • Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
  • Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
  • Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
  • Promoted hygiene practices within the team by consistently following food safety guidelines and regulations.
  • Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
  • Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
  • Trained team members to prepare sandwiches and other items according to instructions.

Sales Associate

Daisy Exchange
09.2023 - 06.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.

Education

Funeral Science

Don Tyson School of Innovation
Springdale, AR
05-2025

Skills

  • Customer service
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Cleaning and organization
  • Cash handling proficiency
  • Food preparation
  • Multitasking and prioritizing
  • Attention to detail
  • Dependable and honest
  • Patience and empathy
  • Efficient work pace

Interests

  • Drawing and Painting
  • I like trying new recipes and food trends
  • I enjoy helping others and giving back to the community
  • Cooking
  • Reading
  • Crafting and DIY Projects
  • Hiking
  • I enjoy cooking for friends and family gatherings

Timeline

Sandwich Artist

SUBWAY®Restaurants
09.2024 - Current

Sales Associate

Daisy Exchange
09.2023 - 06.2024

Funeral Science

Don Tyson School of Innovation

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Kailey Scott