Kaitlynd Alston
Cecil
Summary
Dynamic Library Assistant at Franklin County Library Ozark, skilled in community outreach and customer relationship management. Enhanced patron engagement through innovative programming and effective communication. Successfully organized events that increased participation, while maintaining a welcoming environment. Proven ability to adapt and collaborate, ensuring a well-managed library experience for all visitors.
Developed skills in information organization and customer assistance within library environment. Gained expertise in database management and fostering welcoming atmosphere. Seeking to transition into new field where these skills can be utilized to drive positive outcomes.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
1
1
year of professional experience
Work History
Library Assistant
Franklin County Library Ozark
08.2024 - Current
- Assisted patrons with locating materials and utilizing library resources.
- Processed new library materials for cataloging and shelving.
- Supported library events by setting up spaces and managing supplies.
- Maintained cleanliness and organization of reading and study areas.
- Collaborated with staff to improve customer service experiences.
- Participated in training sessions to enhance knowledge of library systems.
- Organized library shelves, materials and equipment in clear, alphabetized order.
- Maintained a well-organized collection through diligent shelving, shelf-reading, and inventory management tasks.
- Answered questions from patrons and helped to find desired materials.
- Handled check-in and check-out process of library books and materials at circulation desk.
- Contributed to the library''s overall mission by performing additional tasks or responsibilities as assigned, adapting quickly to new challenges and demands.
- Stayed up-to-date on library policies and procedures to smoothly enforce standards.
- Promoted literacy and reading enjoyment through developing engaging book displays and promotional materials.
- Supported community engagement initiatives by coordinating successful library events and programs for patrons of all ages.
- Developed library displays and implemented innovative outreach activities for improved community engagement.
- Maintained secure environment by monitoring visitors at front desk.
- Answered patron questions in-person or by phone regarding library services and resources.
- Collected and processed fines on overdue library materials.
- Organized and maintained detailed records on equipment use, materials logs and circulation activities.
- Ensured welcoming atmosphere, maintaining clean and orderly reading and study areas.
- Monitored library environments to maintain safe, hazard-free settings.
- Collaborated with fellow staff members on projects aimed at improving overall library services and offerings.
- Collaborated with educators to develop engaging reading programs that promoted literacy among students.
- Developed promotional materials for library events, increasing student participation and community engagement.
Education
High School Diploma -
Ozark High School
Ozark, AR05-2012
Skills
- Written and oral communication
- Community outreach
- Telephone etiquette
- Customer relationship management
- Circulation desk
- Social media management
- Teamwork and collaboration
- Time management
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
- Team collaboration
- Active listening
- Effective communication
- Adaptability and flexibility
- Relationship building
- Team building
- Task prioritization
- Self motivation
- Goal setting
- Public speaking
Timeline
Library Assistant
Franklin County Library Ozark
08.2024 - Current
High School Diploma -
Ozark High School