Kain Bean
Digital Transformation Analyst
Summary
Results-driven Copywriter offering 5 years of client-focused service, project management, and business-generating content production. Skilled professional with core strengths in leadership and goal alignment across teams and external agencies. Proficient at cultivating and retaining key client relationships and business partnerships.
Overview
8
8
years of professional experience
2
2
Languages
Work History
Digital Transformation Analyst
Valere.io
07.2023 - Current
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Created content for Marketing purposes such as: blog posts, case studies, and social media posts
- Streamlined reporting procedures by creating user-friendly dashboards for easy access to key performance indicators.
- Frequently inspected production area to verify proper equipment operation.
- Optimized resource allocation by conducting thorough cost-benefit analyses on potential investments.
Client Growth Manager
Shakespeare
03.2023 - 06.2023
- Increased revenue, developing strategic partnerships and negotiating favorable contract terms.
- Managed revenue models, process flows, operations support and customer engagement strategies.
- Developed a culture of continuous improvement, encouraging employees to identify areas for optimization and implement best practices.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
Account Executive
Candid Wholesale
04.2022 - 01.2023
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Created and distributed marketing materials to existing and prospective clients to promote products and services.
- Set and achieved company defined sales goals.
- Generated advertising brochure for vendor use.
Senior Business Development Manager
HDIV Security
04.2021 - 03.2022
- Taught consultative selling techniques to new and existing staff members to build expertise.
- Developed compelling marketing material like presentation decks to gain approval for ideas and communicate results.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
Fraud Analyst
Bank Of America
07.2019 - 02.2021
- Increased accuracy in identifying fraudulent transactions by utilizing advanced data analytics techniques and software tools.
- Consistently exceeded performance targets by demonstrating keen attention to detail and exceptional analytical skills in identifying fraudulent patterns.
- Provided training to new team members on fraud detection techniques, enhancing their ability to identify potential threats quickly and accurately.
- Summarized all key information regarding investigation into detailed report for delivery to client.
Marketing Communications Manager
UR Tours & Events
09.2016 - 07.2020
- Monitored industry trends and competitor activity to inform ongoing marketing strategy adjustments.
- Represented organization with media outlets and general public, conveying consistent messages to support objectives and positively spin current events.
- Generated sponsorships with related and partnering entities to enhance marketing objectives.
- Reviewed and approved imagery and text to keep communications in line with brand ideals.
Education
Bachelor of Arts - Marketing
Union College
Barbourville, KY 05.2001 -
Skills
Active Listening
Interpersonal Skills
Multitasking
Analytical Thinking
Digital Marketing
Written Communication
Brand Messaging
Email campaigns
Social Media Management
Timeline
Digital Transformation Analyst
Valere.io
07.2023 - Current
Client Growth Manager
Shakespeare
03.2023 - 06.2023
Account Executive
Candid Wholesale
04.2022 - 01.2023
Senior Business Development Manager
HDIV Security
04.2021 - 03.2022
Fraud Analyst
Bank Of America
07.2019 - 02.2021
Marketing Communications Manager
UR Tours & Events
09.2016 - 07.2020
Bachelor of Arts - Marketing
Union College
05.2001 -