Kaitlin Kelly
Rogers
Summary
Dynamic Accounts Receivable Representative with a proven track record at JB Hunt Transportation, excelling in account management and financial reporting. Streamlined invoicing processes, enhancing cash flow and reducing errors. Adept at payment negotiations and fostering team collaboration, driving improved customer relations and operational efficiency.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Accounts Receivable Representative II
JB Hunt Transportation
02.2025 - Current
- Managed customer account reconciliations to ensure accurate billing and timely payments.
- Investigated payment discrepancies, collaborating with clients to resolve issues effectively.
- Streamlined invoicing processes, reducing errors and improving cash flow management.
- Developed reports on aging accounts, identifying trends to inform collection strategies.
- Monitored account activities, ensuring compliance with company policies and regulatory standards.
- Trained junior staff on best practices in accounts receivable operations and customer relations.
Accounts Receivable Representative I
JB Hunt Transportation
07.2023 - 02.2025
- Processed and reconciled customer payments to ensure accurate accounts receivable records.
- Managed aging reports, identifying delinquent accounts for follow-up actions.
- Communicated with clients regarding payment discrepancies to resolve issues promptly.
- Collaborated with sales team to provide accurate account information and improve customer relations.
Team Assistant
JB Hunt Transportation
02.2023 - 07.2023
- Managed correspondence and documentation, ensuring timely responses and organized records.
- Assisted in project planning and execution, contributing to improved workflow processes.
- Tracked project timelines and deliverables, supporting adherence to deadlines and project goals.
Leasing Consultant
Block Multifamily Group
02.2021 - 02.2023
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Held high approval rating and maintained customer loyalty with top-notch service.
- Resolved conflicts between tenants regarding noise, encroachments and parking.
- Facilitated leasing processes, ensuring compliance with company policies and local regulations.
- Conducted property tours, highlighting key features to prospective tenants and addressing inquiries effectively.
Education
High School Diploma -
Bentonville High School
Bentonville, AR06.2016
Skills
- Account Management
- Administrative Support
- Team Collaboration
- Microsoft Office
- File Management
- Invoice processing
- Financial records and reporting
- Payment negotiations
- Verbal communication
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Received the Rookie of the Year Award 2021
Certification
- Excel Pivot Tables, Maven Trainings - 2024
Timeline
Accounts Receivable Representative II
JB Hunt Transportation
02.2025 - Current
Accounts Receivable Representative I
JB Hunt Transportation
07.2023 - 02.2025
Team Assistant
JB Hunt Transportation
02.2023 - 07.2023
Leasing Consultant
Block Multifamily Group
02.2021 - 02.2023
High School Diploma -
Bentonville High School
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