Answer phone calls, addressing inquiries and directing patients to appropriate staff.
Assisted families in completing necessary paperwork and insurance forms accurately.
Managed patient appointments and coordinated schedules for efficient clinic operations.
Greeted customers upon their arrival in a professional manner.
Front Desk Receptionist
Visioncare Arkansas
Conway
06.2022 - 02.2025
My job as a front desk receptionist is to greet the patients, help with checking patients in for appointments, scheduling appointments, or getting them to their correct destination in the office.
I also answer incoming calls, verify and pull insurance, and make paperwork for upcoming appointments.
Multitasking is an important part of the job.
Being at the front means that I am the first and last person patients will encounter when visiting our office.
I make sure to leave a positive impact with a simple 'hello' or 'have a good day' to any patient that comes in or out.
Cashier/Sales Associate/Customer Service
HomeGoods
Jonesboro
11.2021 - 05.2022
As a sales associate, I worked front end and on the floor to bring the best customer services to every customer.
I helped with any questions or concerns that the customer may have and try to make their experience while shopping as easy as possible.
Education
Premed Biology -
Arkansas State University
Jonesboro, AR
02.2026
High school diploma -
Central Arkansas Christian High School
North Little Rock, AR
05.2019
Skills
Clerical experience
Data interpretation
Medical office experience
Medical documentation
Phone etiquette
Organizational Skills
Cashiering
Microsoft Outlook
Medical records
Typing
Customer service
Optical experience
Software troubleshooting
Intake
Front desk
Hospitality
Office experience
EMR systems
Windows
Babysitting
Math
Sports
Clinic
Data entry
Microsoft Word
Medical billing
Microsoft Excel
Cash Handling
Insurance prior authorization
Restaurant experience
Microsoft Powerpoint
QuickBooks
Cash handling
Communication skills
Word processing
HIPAA
Patient interaction
Computer skills
Organizational skills
EClinicalWorks
Patient care
Soccer
Documentation review
Appointment scheduling
Retail Sales
Decision making
Microsoft Office
Writing skills
Database management
Administrative experience
Medical terminology
Outpatient
Time management
Analysis skills
Insurance verification
Certification
Driver's License
Personal Information
Work Permit: Authorized to work in the US for any employer
Custom Section 1
Callie Taylor APRN - Boston Mountain Rural Health Center (Mountain View, AR) 870-214-8972
Sheena Conley - Current Office Manager, Baptist Health Pediatric Clinic (Conway, AR) 503-504-0039