Kaitlyn Looney

I'm currently a senior account Executive at the Arkansas Times Magazine. We are a 52 year old magazine that covers culture, history, entertainment, and news. I've been here for six years, and am the lead on our sales team; however, am ready to branch out to new and exciting opportunities. I've worked hard to maintain my sales quota while also holding the mission of investigative journalism strong and dear. I've had the opportunity to grow in the sales world as well understand the ins and outs of publishing, and production. I have a lot of great clients that have become great friends of mine. They trust me to give them the best results in growing their business and helping them create the perfect messaging for their ads. I love what I do, and I love meeting and speaking with our community and hearing their stories.

• Cultivated client relationships to enhance customer satisfaction and retention.
• Developed tailored advertising strategies to meet diverse client needs and objectives.
• Collaborated with editorial teams to align promotional content with brand messaging.
• Helped with expos, sponsorships, and events.
• wrote copy for added editorial for some clients.
• Scheduled photoshoots with our photographer
• Managed multiple accounts simultaneously while ensuring timely delivery of services.
• Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.

I worked at the Arkansas Democrat Gazette helping them with their digital transition. This was the genesis of my love for journalism and the publishing world. I helped transition the loss of their weekly print to their digital model, and got to meet a lot of their long time subscribers, and help them figure out how to adjust to the change.

• Cultivated strong customer relationships to enhance satisfaction and retention.
• Collaborated with team members to streamline sales processes and improve efficiency.
• Leveraged knowledge of product offerings to provide tailored solutions for customers.
• Assisted in training new staff on sales techniques and customer service protocols.