Kalis Donald
Morrilton
Summary
Accomplished Headstart Lead Teacher at Arkansas Early Learning, adept in early childhood education and classroom management. Excelled in fostering academic success and social-emotional development, enhancing student participation by 30%. Skilled in curriculum planning and effective communication, I bring a strong work ethic and a track record of positive reinforcement strategies.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Headstart Lead Teacher
Arkansas Early Learning
09.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
Headstart Teacher
ARVAC
06.2023 - 07.2024
- Participated in ongoing professional development to stay up-to-date on best practices in early childhood education.
- Improved classroom management through the use of positive reinforcement strategies and clear expectations.
- Developed strong relationships with students, fostering a supportive and nurturing learning environment that encouraged academic success.
- Implemented differentiated instruction techniques to accommodate diverse learning styles and abilities within the classroom.
- Promoted social-emotional development in students by incorporating character education lessons into daily curriculum.
- Increased student participation by implementing interactive and hands-on learning activities.
- Assessed student progress regularly through formative assessments, adjusting instructional strategies as needed to meet individual needs.
Customer Service Representative
Walmart
11.2020 - 06.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Trained new Customer Service Representatives on company policies, procedures, and best practices.
- Negotiated solutions with dissatisfied customers, turning potential negative reviews into positive testimonials.
Cashier
Dollar Tree
09.2018 - 12.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
Education
Associate Of Science Early Childhood Education -
Arkansas Tech University
Russellville, AR12.2023
Skills
- Health and safety
- Parent-teacher communication
- Instructional adaptation
- Early childhood education
- Social-emotional learning
- Positive reinforcement
- Curriculum planning
- First aid and CPR certified
- Teamwork and collaboration
- Strong work ethic and dependable
- Time management
- Attention to detail
- Child CPR and first aid
- Multitasking
Certification
Computer Business Completer
Timeline
Headstart Lead Teacher
Arkansas Early Learning
09.2024 - Current
Headstart Teacher
ARVAC
06.2023 - 07.2024
Customer Service Representative
Walmart
11.2020 - 06.2023
Cashier
Dollar Tree
09.2018 - 12.2020
Associate Of Science Early Childhood Education -
Arkansas Tech University
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