Karen Garcia
Springdale,AR
Summary
Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support. Ready to use and develop communication and problem-solving skills in Registrar role.
Overview
2
2
years of professional experience
Work History
Office Administrator
Orkin Pest & Termite Control
12.2024 - Current
- Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Expedited invoice processing by accurately reviewing vendor submissions, reconciling accounts payable discrepancies, and conducting timely payments.
- Managed front office operations, ensuring a welcoming environment for clients and visitors alike.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Streamlined appointment scheduling for executives, optimizing their daily agendas for maximum productivity.
Business Office Assistant
The Maples At Har-Ber Meadows
07.2024 - 12.2024
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Enhanced overall office efficiency with organization of digital filing systems, allowing for quicker document retrieval.
- Maintained high level of confidentiality and integrity when handling sensitive employee documents.
- Answered and managed incoming and outgoing calls (40+) while recording accurate messages for distribution to office staff.
- Complied with HIPAA guidelines and regulations for confidential patient data.
- Managed high-volume insurance verifications within pressured timeframes for productive medical operations.
- Interacted with patients and their families for any kind of assistance needed.
Customer Service Representative
Natural State Pest Control
05.2023 - 07.2024
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Enhanced customer loyalty by offering personalized solutions tailored to individual needs.
- Fostered positive customer service culture within team which led to higher customer satisfaction rates.
- Reduced delinquency rates with proactive communication and targeted payment plans.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Education
Har-Ber High School
Springdale, AR05.2019
Skills
- Very big on organization
- Reliability
- Professionalism
- Multitasking
- Time management
- Office administration
- Attention to detail
- Interpersonal skills
- Bilingual
Timeline
Office Administrator
Orkin Pest & Termite Control
12.2024 - Current
Business Office Assistant
The Maples At Har-Ber Meadows
07.2024 - 12.2024
Customer Service Representative
Natural State Pest Control
05.2023 - 07.2024
Har-Ber High School
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