Karim Lay
La Plata -Bs As
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
9
9
years of professional experience
Work History
Cook
Mumi's Patisserie
La Plata-Bs As, Argentina
04.2023 - Current
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Banquet Waitress
Vonharv Events
La Plata -Bs As, Argentina
11.2021 - Current
- Fostered enjoyable event atmosphere through friendly guest interactions
- Assisted in resolving guest concerns quickly and effectively, demonstrating excellent problem-solving skills.
- Executed synchronized meal service simultaneously serving multiple guests.
- Increased banquet efficiency by collaborating with the event planning team to ensure smooth operations.
- Demonstrated attention to detail while arranging table settings according to predetermined guidelines and client preferences.
- Handled high-pressure situations with professionalism, maintaining a calm demeanor during busy events.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Banquet Waitress
Glow Multieventos
Berazategui-Bs As, Argentina
02.2016 - 12.2017
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Set up banquet tables and chairs based on event requirements.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
Education
Diploma In Culinary Arts - Culinary Arts
Institute of Gastronomy of The Americas
La Plata- Bs As, Argentina High School Diploma - Social Sciences
Martin Rico High School
Berazategui -Bs As, Argentina 11.2015
Skills
Hospitality service expertise
Effective planner
Wine service
Daily specials memorization
Guest relations
High-volume dining
Problem-solving
Multi-tasking skills
Order accuracy
Languages
Spanish
Bilingual or Proficient (C2)
English
Advanced (C1)
Timeline
Cook
Mumi's Patisserie
04.2023 - Current
Banquet Waitress
Vonharv Events
11.2021 - Current
Banquet Waitress
Glow Multieventos
02.2016 - 12.2017
Diploma In Culinary Arts - Culinary Arts
Institute of Gastronomy of The Americas
High School Diploma - Social Sciences
Martin Rico High School