Summary
Overview
Work History
Education
Skills
Projects
Timeline
Generic
Karissa Crumby

Karissa Crumby

Cave Springs

Summary

Dynamic manager with proven expertise in team leadership and vendor relations at Rymolene’s Pies. Skilled in employee training and event coordination, I excel in fostering a collaborative environment that enhances customer satisfaction. Adept at financial management, I ensure operational efficiency while delivering exceptional service and building lasting relationships.

Overview

4
4
years of professional experience

Work History

Manager

Rymolene’s Pies
Fayetteville
07.2021 - Current
  • Responsible for leading the hiring, training, and management of a dynamic team of employees.
  • Team Leadership: Overseeing day-to-day team operations, ensuring productivity and fostering a positive work environment to achieve organizational goals.
  • Scheduling & Staffing: Creating and managing employee schedules to ensure proper staffing levels and smooth restaurant operations.
  • Vendor Relations: Meeting with restaurant vendors to review and plan monthly inventory and product needs, ensuring consistent supply and cost control.
  • Financial Management: Handling the restaurant's financial records, including processing daily receipts, tracking purchases, and maintaining accurate books.
  • Customer Relations & Event Coordination: Meeting with customers to discuss event needs, ensuring seamless execution of special requests, and delivering excellent customer service.
  • Food Production: Overseeing the preparation of pies and other menu items on a weekly basis, ensuring high-quality food production.
  • Special Orders Management: Organizing and fulfilling customer special orders to meet specific dietary or event needs.

Employee

Sissy’s Snow Cones
Fayetteville
08.2022 - 10.2023
  • Prepared and served a variety of snow cones, ensuring a fun and enjoyable experience for families and customers.
  • Contributed to a positive and collaborative team environment, working together to provide excellent service.
  • Engage with new customers daily, building rapport and ensuring satisfaction.

Education

BBA - Business Management

Northwest Arkansas Community College
Bentonville, AR
06-2027

Skills

  • Communication Skills
  • Customer service
  • Team leadership
  • Vendor relations
  • Scheduling
  • Employee training
  • Conflict resolution
  • Staff training and development
  • Relationship building
  • Event coordination
  • Patience
  • Customer Service
  • Team Player
  • Critical Thinking

Projects

  • Leading a fun and creative project with a local coffee business to turn our most popular pie flavors into coffee blends, with plans to feature them at the pie shop.
  • Collaborating with a nearby ice cream shop to transform our signature pie flavors into delicious ice creams, with a few flavors already available and more in the works.
  • Organizing an order book in Excel to track customer orders over the years, making it easier to look up previous orders by name or phone number whenever customers call.,
  • Creating a detailed shopping list in Excel, grouping supplies by store (e.g., Sam’s, Walmart, Aldi) and tracking costs by ounce to help keep our budget in check and streamline purchasing.

Timeline

Employee

Sissy’s Snow Cones
08.2022 - 10.2023

Manager

Rymolene’s Pies
07.2021 - Current

BBA - Business Management

Northwest Arkansas Community College

Similar Profiles

CREATE PROFILE
Karissa Crumby