Katelynn Corter
Jonesboro,AR
Summary
Dynamic barista shift supervisor at Shadrachs Roasting Company, skilled in training and mentoring staff to enhance service efficiency. Proven ability in inventory management and customer relationship building, fostering loyalty and satisfaction. Recognized for maintaining high cleanliness standards and adapting to fast-paced environments while ensuring food safety compliance.
Overview
5
5
years of professional experience
Work History
Barista Shift Supervisor
Shadrachs Roasting Company
11.2024 - Current
- Trained and mentored new baristas to enhance team performance and service efficiency.
- Implemented inventory management processes to maintain optimal stock levels and reduce waste.
- Monitored equipment functionality, performing routine maintenance to uphold operational standards.
- Developed and maintained positive relationships with customers, fostering loyalty and repeat business.
- Resolved customer complaints promptly, enhancing overall satisfaction and team reputation in the community.
- Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
- Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
- Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
- Improved store cleanliness and sanitation standards by regularly conducting thorough inspections and addressing issues promptly.
Server
Colton’s Steakhouse
04.2024 - 08.2024
Kitchen Shift Leader
Nicks BBQ and Catfish
06.2020 - 02.2024
- Learned food safety procedures and ensured compliance during shifts.
- Collaborated with staff to streamline kitchen operations and improve efficiency.
- Adapted quickly to changing demands in fast-paced kitchen environment.
- Communicated effectively with team members to facilitate smooth shift transitions.
- Maintained a clean, safe, and sanitized work environment in compliance with health regulations.
- Mentored junior staff, providing guidance on cooking techniques, recipe execution, and kitchen best practices.
Education
Bachelor of Science - Business Administration And Management
Arkansas State University
Jonesboro, ARAssociate of Applied Science - Criminal Justice
Arkansas State University, Beebe, Ar, USA
Beebe, AR05.2024
Skills
- Cleanliness maintenance
- Cash handling accuracy
- Staff motivation
- Adaptability to change
- POS system operation
- Customer service
- Team collaboration
- Cash handling
- Inventory management
- Attention to detail
- Production and time sequencing
- Work station assignments
- Critical thinking
Timeline
Barista Shift Supervisor
Shadrachs Roasting Company
11.2024 - Current
Server
Colton’s Steakhouse
04.2024 - 08.2024
Kitchen Shift Leader
Nicks BBQ and Catfish
06.2020 - 02.2024
Bachelor of Science - Business Administration And Management
Arkansas State University
Associate of Applied Science - Criminal Justice
Arkansas State University, Beebe, Ar, USA