Katelynn Johnson
pangburn
Summary
Goal-oriented teachers assistant offers support to students of different learning levels and backgrounds. Always ready to step in and positively impact student learning or teacher wellbeing with timely support. Reliable in maintaining orderly spaces and preparing daily materials.
Overview
5
5
years of professional experience
Work History
ER Technician
Unity Health - White County Medical Center
10.2019 - 07.2022
- Assisted with resuscitation, CPR, and emergency airway procedures.
- Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
- Collected vital signs accurately and consistently, allowing for timely interventions when necessary.
- Maintained a clean and safe environment for patients, reducing the risk of infection and promoting overall wellbeing.
- Managed inventory of supplies within the ER unit assuring proper stocking levels for daily operations.
- Carried out phlebotomy procedures and watched for adverse reactions.
- Quickly responded to codes and cardiac monitor alarms.
- Worked with nurses to assess patients and prepare for tests and procedures.
- Performed phlebotomy tasks efficiently, minimizing discomfort to patients while obtaining necessary samples.
- Safely transported patients by wheelchair, stretcher, or bed to other units.
- Applied critical thinking skills in various situations such as prioritizing tasks based on severity level or recognizing potential life-threatening conditions.
- Educated patients on discharge instructions comprehensively, empowering them in their own health management efforts upon leaving the facility.
- Assisted with wound care and dressing changes, promoting proper healing and preventing potential complications.
- Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
- Attended regular training sessions to stay current on best practices within emergency medicine field.
- Supported physicians during emergent procedures, ensuring optimal patient care and safety at all times.
- Followed all hospital policies and procedures and complied with local, state, and federal agency and accrediting body guidelines.
- Provided emotional support to patients and families during challenging moments, fostering trust and open communication with healthcare providers.
- Assisted medical professionals with diagnostic procedures, contributing to accurate diagnoses and appropriate treatment plans.
- Administered basic wound care, insertion of Foley catheters and nasogastric tubes.
- Measured and fit crutches and canes, instructing patients on proper use of support devices.
- Responded quickly and calmly to emergency situations, providing life-saving measures when necessary.
- Assisted in preparation and maintenance of patient charts, documenting all care given.
- Performed basic laboratory tests and collected specimens for further testing.
- Took and recorded patients' vital signs, documenting in medical charts.
Teacher's Assistant
Kids Unlimited Learning Academy
08.2019 - 12.2019
- Increased student engagement with dynamic lesson plans designed to accommodate diverse learning styles.
- Collaborated with colleagues to share best practices, resulting in consistent teaching approaches across multiple classrooms.
- Promoted a positive learning environment by establishing clear expectations and maintaining open lines of communication with students, parents, and staff.
- Ensured the safety of all students by adhering strictly to school policies regarding proper supervision during class times as well as extracurricular activities.
- Assisted students with special needs in achieving academic success through individualized instruction and personalized support strategies.
- Served as a positive role model for students by demonstrating professionalism, respectfulness, and an unwavering commitment to education excellence.
- Fostered strong relationships with parents through regular communication about student progress and areas for growth, ultimately contributing to improved home-school partnerships.
- Supported the lead teacher in developing curriculum materials, ensuring alignment with state standards and educational objectives.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Supported classroom activities, tutoring, and reviewing work.
- Maintained safety and security by overseeing students in recess environments.
- Completed daily reports on attendance and disciplinary performance.
- Copied, organized and distributed classroom assignments or other paperwork.
- Monitored student behavior in classes, laboratories and on field trips for unsafe or rule-breaking concerns.
Customer Service Manager
Walmart
06.2017 - 11.2019
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
- Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
- Reduced customer complaints, proactively addressing issues and implementing effective solutions.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Collaborated with upper management to improve customer service processes and support structures company-wide.
- Assisted with pricing questions, inventory availability and changes to existing order and shipping information.
- Optimized workflow processes to maximize efficiency while maintaining an unwavering commitment to client satisfaction.
- Increased efficiency in handling customer inquiries by implementing advanced CRM system.
- Established team priorities, maintained schedules and monitored performance.
Education
Searcy High School
Searcy, ARSkills
- Patient transport
- IV insertion
- Cardiopulmonary resuscitation
- Geriatric care
- Vital signs monitoring
- Airway management
- EKG interpretation
- Pediatric care
- Diagnostic testing
- Orthopedic splinting
- Oxygen therapy
- Measuring and monitoring vitals
- Basic patient care
- Medical terminology
- Collecting medical samples
- Phlebotomy procedures
- Wound care
- Cardiac monitoring
- CPR
- Information documentation
- Seizure management
- 12-lead EKG monitoring
- Advanced life support
- Sanitizing procedures
- Patient registration
- Orthopedic splint application
- Technical support
- Diabetic care
- Educating patients
- Venipuncture
- Patient admissions
- Medical sample collection
- Wound cleaning
- EMT
- Admissions and discharge processes
- Vitals monitoring
- Room preparation
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Multitasking
Timeline
ER Technician
Unity Health - White County Medical Center
10.2019 - 07.2022
Teacher's Assistant
Kids Unlimited Learning Academy
08.2019 - 12.2019
Customer Service Manager
Walmart
06.2017 - 11.2019
Searcy High School
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