Katie Lausin
Fayetteville,AR
Summary
Highly-motivated team member with a passion for helping others and a desire to take on new challenges. Thriving in roles where I can make a positive impact on people's lives, I bring a strong work ethic, adaptability, and exceptional interpersonal skills to the table. Adept at working effectively unsupervised, I am dedicated to continuously mastering new skills to better serve those around me.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Agency Relations Manager
Northwest Arkansas Food Bank
10.2024 - Current
- Foster and maintain strong relationships with 113 agency partners to ensure efficient food distribution and program support.
- Serve as the main point of contact for agencies, addressing needs, concerns, and compliance requirements.
- Coordinate site visits and monitor agency performance to uphold food safety and operational standards.
- Develop and implement strategies to expand agency capacity and reach underserved communities.
- Collaborate with internal departments to align agency support with organizational goals and grant objectives.
- Facilitate trainings, workshops, and communications to strengthen agency partnerships and enhance service delivery.
Director of Operations
Inner Circle Autism Network
03.2023 - 05.2024
- Developed and implemented operational strategies to maximize efficiency, reduce costs, and improve satisfaction.
- Created and refined policies, procedures, and systems to optimize workflow processes.
- Oversaw budgeting, staffing, and scheduling to maintain operational excellence and financial accountability.
- Conducted performance reviews and facilitated leadership meetings to drive continuous improvement.
- Led hiring, onboarding, and cross-departmental collaboration to ensure seamless operations
Scheduling Specialist
Inner Circle Autism Network
12.2020 - 03.2023
- Developed and maintained schedules of over 100 employees and clients to ensure proper coverage of sessions.
- Created daily, weekly, and monthly reports for management staff.
- Organized employee time-off requests in accordance with company policies.
- Conducted regular meetings with department managers to review scheduling needs.
- Responded quickly to any emergency staffing requirements or last minute schedule adjustments.
Registered Behavior Technician Coordinator
SageWay Behavioral Health
04.2019 - 12.2020
- Provided direct in-home ABA services to individuals with Autism and related developmental disabilities.
- Collaborated with supervising BCBAs to develop and update intervention and treatment plans.
- Created and managed master schedules for staff and clients, ensuring effective service delivery.
- Onboarded, trained, and coached new hires to foster skill development and client success.
- Collected, maintained, and analyzed client data to track progress toward behavior intervention goals.
Research Assistant
University of Arkansas
01.2019 - 05.2020
- Applied good documentation practices when recording data and managing source documentation.
- Conducted lab and field work
- Screened participants enrolled in psychology research study, administering relevant tests and surveys.
- Composed technical documents such as journal articles, conference presentations, posters, and book chapters related to ongoing research initiatives.
Barista
Red Kite Coffee Company
01.2011 - 08.2017
- Greeted guests with superior customer service.
- Maintained the highest standards of conduct and service.
- Ordered, received and stocked supplies and retail products.
- Maintained calm demeanor during high-volume periods and special events.
- Cleaned equipment, disposed of waste, closed registers and carried out other closing duties.
Education
Bachelor of Arts - Psychology
University of Arkansas, Fayetteville
Fayetteville, AR2020
Completed 60 credit hours - Early Childhood Education
North West Arkansas Community College
Bentonville, ARSkills
- Conflict resolution
- Calm under pressure
- Multitasking
- Active listener
- Detail oriented
- Time management
- Teamwork and collaboration
- Reporting and documentation
- Flexible and adaptive
- Strategic planning
- Leadership training
- Operational efficiency
- Proficient in Microsoft Office and Google Drive
- Project planning
Certification
- Certification- Collaborative Institutional Training Initiative (CITI)
- Registered Behavioral Technician- Behavior Analyst Certification Board (2019)
Timeline
Agency Relations Manager
Northwest Arkansas Food Bank
10.2024 - Current
Director of Operations
Inner Circle Autism Network
03.2023 - 05.2024
Scheduling Specialist
Inner Circle Autism Network
12.2020 - 03.2023
Registered Behavior Technician Coordinator
SageWay Behavioral Health
04.2019 - 12.2020
Research Assistant
University of Arkansas
01.2019 - 05.2020
Barista
Red Kite Coffee Company
01.2011 - 08.2017
Bachelor of Arts - Psychology
University of Arkansas, Fayetteville
Completed 60 credit hours - Early Childhood Education
North West Arkansas Community College
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