Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Katie Lausin

Fayetteville,AR

Summary

Highly-motivated team member with a passion for helping others and a desire to take on new challenges. Thriving in roles where I can make a positive impact on people's lives, I bring a strong work ethic, adaptability, and exceptional interpersonal skills to the table. Adept at working effectively unsupervised, I am dedicated to continuously mastering new skills to better serve those around me.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Agency Relations Manager

Northwest Arkansas Food Bank
10.2024 - Current
  • Foster and maintain strong relationships with 113 agency partners to ensure efficient food distribution and program support.
  • Serve as the main point of contact for agencies, addressing needs, concerns, and compliance requirements.
  • Coordinate site visits and monitor agency performance to uphold food safety and operational standards.
  • Develop and implement strategies to expand agency capacity and reach underserved communities.
  • Collaborate with internal departments to align agency support with organizational goals and grant objectives.
  • Facilitate trainings, workshops, and communications to strengthen agency partnerships and enhance service delivery.

Director of Operations

Inner Circle Autism Network
03.2023 - 05.2024
  • Developed and implemented operational strategies to maximize efficiency, reduce costs, and improve satisfaction.
  • Created and refined policies, procedures, and systems to optimize workflow processes.
  • Oversaw budgeting, staffing, and scheduling to maintain operational excellence and financial accountability.
  • Conducted performance reviews and facilitated leadership meetings to drive continuous improvement.
  • Led hiring, onboarding, and cross-departmental collaboration to ensure seamless operations

Scheduling Specialist

Inner Circle Autism Network
12.2020 - 03.2023
  • Developed and maintained schedules of over 100 employees and clients to ensure proper coverage of sessions.
  • Created daily, weekly, and monthly reports for management staff.
  • Organized employee time-off requests in accordance with company policies.
  • Conducted regular meetings with department managers to review scheduling needs.
  • Responded quickly to any emergency staffing requirements or last minute schedule adjustments.

Registered Behavior Technician Coordinator

SageWay Behavioral Health
04.2019 - 12.2020
  • Provided direct in-home ABA services to individuals with Autism and related developmental disabilities.
  • Collaborated with supervising BCBAs to develop and update intervention and treatment plans.
  • Created and managed master schedules for staff and clients, ensuring effective service delivery.
  • Onboarded, trained, and coached new hires to foster skill development and client success.
  • Collected, maintained, and analyzed client data to track progress toward behavior intervention goals.

Research Assistant

University of Arkansas
01.2019 - 05.2020
  • Applied good documentation practices when recording data and managing source documentation.
  • Conducted lab and field work
  • Screened participants enrolled in psychology research study, administering relevant tests and surveys.
  • Composed technical documents such as journal articles, conference presentations, posters, and book chapters related to ongoing research initiatives.

Barista

Red Kite Coffee Company
01.2011 - 08.2017
  • Greeted guests with superior customer service.
  • Maintained the highest standards of conduct and service.
  • Ordered, received and stocked supplies and retail products.
  • Maintained calm demeanor during high-volume periods and special events.
  • Cleaned equipment, disposed of waste, closed registers and carried out other closing duties.

Education

Bachelor of Arts - Psychology

University of Arkansas, Fayetteville
Fayetteville, AR
2020

Completed 60 credit hours - Early Childhood Education

North West Arkansas Community College
Bentonville, AR

Skills

  • Conflict resolution
  • Calm under pressure
  • Multitasking
  • Active listener
  • Detail oriented
  • Time management
  • Teamwork and collaboration
  • Reporting and documentation
  • Flexible and adaptive
  • Strategic planning
  • Leadership training
  • Operational efficiency
  • Proficient in Microsoft Office and Google Drive
  • Project planning

Certification

  • Certification- Collaborative Institutional Training Initiative (CITI)
  • Registered Behavioral Technician- Behavior Analyst Certification Board (2019)

Timeline

Agency Relations Manager

Northwest Arkansas Food Bank
10.2024 - Current

Director of Operations

Inner Circle Autism Network
03.2023 - 05.2024

Scheduling Specialist

Inner Circle Autism Network
12.2020 - 03.2023

Registered Behavior Technician Coordinator

SageWay Behavioral Health
04.2019 - 12.2020

Research Assistant

University of Arkansas
01.2019 - 05.2020

Barista

Red Kite Coffee Company
01.2011 - 08.2017

Bachelor of Arts - Psychology

University of Arkansas, Fayetteville

Completed 60 credit hours - Early Childhood Education

North West Arkansas Community College

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