Summary
Overview
Work History
Education
Skills
Timeline
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Katy Payne

Dover

Summary

Dynamic and adaptable professional with a proven track record at Happies Nutrition, excelling in customer service and time management. Leveraged strong communication skills and attention to detail to enhance customer satisfaction and operational efficiency. Demonstrated ability to thrive in team settings, contributing to a positive work environment and achieving significant improvements in service speed.

Overview

2
2
years of professional experience

Work History

Barista

Happies Nutrition
05.2024 - 08.2024
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Demonstrated strong knowledge of all menu items, effectively answering customer inquiries and offering customized recommendations based on individual preferences.
  • Maintained a clean and inviting atmosphere for customers, ensuring a positive experience and encouraging repeat visits.
  • Maintained regular and consistent attendance and punctuality.
  • Collaborated with team members to optimize workflow efficiency, resulting in reduced wait times for customers.
  • Increased speed of service by optimizing drink preparation techniques without sacrificing beverage quality or consistency.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Self-motivated, with a strong sense of personal responsibility.

Kennel Technician

Oak Grove Veterinary Hospital
11.2022 - 06.2023
  • Performed pet intake to gain necessary information concerning health, behaviors, potential allergies, and other details to provide complete records and methods of owner contact.
  • Kept cages, kennels, play yards, and grooming areas neat and clean.
  • Reset procedure rooms between appointments and disinfected equipment.
  • Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
  • Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.

Education

High School Diploma -

Coweta High School
Coweta, OK
05-2023

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Adaptive and creative
  • Customer service
  • Multitasking Abilities
  • Dependable and responsible

Timeline

Barista

Happies Nutrition
05.2024 - 08.2024

Kennel Technician

Oak Grove Veterinary Hospital
11.2022 - 06.2023

High School Diploma -

Coweta High School

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Katy Payne