Kayla Dunbar
North Little Rock
Summary
Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Behavior Instructor
Methodist Family Health
11.2024 - Current
- Promoted self-regulation among students by teaching coping mechanisms and stress management techniques appropriate for their age level.
- Worked with related services such as counselors and occupational and speech therapists to develop individual interventions and strategies to support academic achievement.
- Improved communication between students and educators by serving as a liaison and advocate for each child's specific needs.
- Engaged with students on consistent basis by verbally and non-verbally interacting during structured and unstructured activities.
- Implemented crisis prevention techniques effectively to maintain a safe environment for both staff and students during high-stress situations.
- Demonstrated consistent use of reflective listening and conflict resolution techniques to support development of coping skills.
Behavioral Health Technician
The Haven Detox LR
08.2024 - 10.2024
- Conducted client rounds to check on residents.
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
- Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Facilitated on-site activities, support groups, and outings for clients.
- Adhered to strict confidentiality guidelines while managing sensitive patient information, maintaining privacy and trust among clients.
- Performed client intake procedures according to internal standards for new admissions.
- Completed documentation for every incident and forwarded to correct personnel for review.
- Enhanced patient engagement in their treatment plan through active listening and empathetic communication skills.
- Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
Float Nurse
Arkansas Primary Care Clinic
07.2024 - 09.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Clinical Laboratory Assistant
Baptist Health
04.2024 - 07.2024
- Participated in the collection and processing of patient specimens, appropriate performance of laboratory procedures including quality control and instrument maintenance, and the reporting of test results.
- Maintained inventory of laboratory supplies, ensuring uninterrupted operations and efficient workflow management.
- Ensured a safe working environment through strict adherence to safety protocols and routine equipment maintenance checks.
- Provided timely and accurate test results, aiding physicians in making informed treatment decisions.
- Utilized advanced microscopy techniques for accurate analysis, supporting the identification of various pathogens or abnormalities.
- Conducted thorough instrument calibration before each use to ensure precision of measurements during testing processes.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
Detention Deputy
Pulaski County Sheriff's Office
06.2023 - 04.2024
- Used 10-codes correctly.
- Mitigated potential conflicts among detainees through proactive intervention techniques, de-escalating tense situations before they escalated further.
- Maintained a safe environment for inmates and staff through consistent enforcement of facility rules and regulations.
- Facilitated communication between inmates and their legal representatives or family members through careful monitoring of visitation sessions and phone calls.
- Facilitated smooth transitions between shifts by providing detailed briefings for incoming staff members, ensuring seamless continuity of care for inmates.
- Improved relations between inmates and staff by addressing concerns promptly and professionally.
- Contributed to the efficient operation of the detention center through accurate recordkeeping, including incident reports, daily logs, and inmate files.
- Enhanced inmate security by conducting thorough cell inspections and monitoring daily activities.
- Reduced contraband introduction into the facility by conducting thorough searches of incoming individuals and packages.
- Provided compassionate care for inmates during medical emergencies, coordinating with healthcare professionals to ensure proper treatment was administered promptly.
- Physically restrained prisoners during prisoner altercations using leverage holds and legal force.
- Supervised and controlled behavior of inmates.
- Regularly conducted security and sanitation checks.
- Conducted physical searches of prisoners and premises in search of weapons and contraband.
- Created and maintained positive relationships with inmates to build rapport and trust.
- Attended to feeding, housing, and physical well-being of inmates.
- Responded promptly to emergency situations and provided medical aid.
Medical Assistant/Phlebotomist
CARTI, Inc.
10.2022 - 01.2023
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Used personal protective equipment correctly to protect coworkers and patients.
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
Patient Care Technician PRN
Fresenius Medical Care
04.2022 - 07.2022
- Reduced infection risk by strictly adhering to all infection control protocols and properly disposing of biohazard materials.
- Performed routine quality control and safety checks on all equipment.
- Ensured accurate documentation of all relevant patient information including vital signs and treatment specifics for each dialysis session.
- Assisted nurses in monitoring patients during dialysis treatments, ensuring timely intervention for any complications.
- Supported facility-wide initiatives aimed at improving quality of care for all patients receiving dialysis services within the organization.
- Eased patient anxiety during treatment by providing personalized attention, answering questions, and offering emotional support as needed.
- Ensured optimal equipment functionality through regular inspections, cleaning, and routine maintenance.
Donor Floor Technician
BPL Plasma Inc. (JB)
11.2021 - 04.2022
- Improved donor experience by maintaining a clean and organized work environment.
- Reduced incidents of adverse reactions in donors by closely monitoring vital signs during donation processes.
- Enhanced operational efficiency by accurately performing donor screenings and blood collection.
- Strengthened team collaboration, assisting colleagues in managing workflow during high-volume periods.
- Increased donor retention rates by creating a welcoming atmosphere and consistently providing friendly assistance.
- Ensured optimal safety with thorough equipment sterilization and proper disposal of biohazardous materials.
- Expedited processing times by efficiently labeling samples and updating donor records in the database system.
- Contributed to the achievement of facility goals with consistent attention to detail and timely completion of tasks.
- Achieved consistently high donor satisfaction ratings by delivering compassionate care and demonstrating genuine concern for their well-being during the donation process.
Correctional Officer
Arkansas Department of Correction
03.2019 - 08.2021
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
- Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
- Implemented effective emergency response plans during crises situations, minimizing harm to staff and inmates.
- Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
Education
High School Diploma -
North Little Rock High School
North Little Rock, AR05.2017
Skills
- Emotional regulation support
- Prompting strategies
- Social skills training
- Problem-solving skills
- Multitasking strength
- Documentation and reporting
- HIPAA compliance
- Customer service
- Medical terminology knowledge
- EMR / EHR
- Direct patient care
- Phlebotomy
- Vital signs monitoring
Certification
- Phlebotomy Technician - R&L Healthcare Training School, September 2021
- Basic Life Support (BLS) Certification - American Heart Association.
- Cardiopulmonary Resuscitation (CPR) Certification – American Heart Association.
- Heartsaver First Aid Certification - American Heart Association.
Timeline
Behavior Instructor
Methodist Family Health
11.2024 - Current
Behavioral Health Technician
The Haven Detox LR
08.2024 - 10.2024
Float Nurse
Arkansas Primary Care Clinic
07.2024 - 09.2024
Clinical Laboratory Assistant
Baptist Health
04.2024 - 07.2024
Detention Deputy
Pulaski County Sheriff's Office
06.2023 - 04.2024
Medical Assistant/Phlebotomist
CARTI, Inc.
10.2022 - 01.2023
Patient Care Technician PRN
Fresenius Medical Care
04.2022 - 07.2022
Donor Floor Technician
BPL Plasma Inc. (JB)
11.2021 - 04.2022
Correctional Officer
Arkansas Department of Correction
03.2019 - 08.2021
High School Diploma -
North Little Rock High School
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