Kayla Fuller
Fort Smith
Summary
Resourceful Center Store Manager known for high productivity and efficient task completion. Experience in inventory management, operational improvement, and team leadership. Excel in communication, problem-solving, and adaptability, ensuring smooth store operations and positive customer experiences. Committed to fostering an environment conducive to continuous growth and team cohesion.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Center Store Manager
Casey's
Fort Smith
07.2024 - Current
- Managed daily store operations ensuring smooth workflow and efficient service.
- Supervised staff scheduling to optimize labor and meet customer demands.
- Coordinated inventory management processes through NCR to maintain stock levels and product availability.
- Implemented promotional displays to enhance product visibility and customer engagement, with resets for new products, as well as monthly MAP.
- Monitored sales trends to identify opportunities for improvement in merchandising through our Power of BI and Casey's Connections.
- Ensured compliance with health and safety regulations in store operations.
- Developed strong relationships with customers to foster a welcoming environment.
- Resolved customer complaints promptly and professionally.
- Scheduled shifts for employees are based on demand forecasts, as well as being cross-trained so I can fill in anywhere, for the kitchen, prep for our OAC, or even when our store manager is absent.
- Regular books, cigarettes, and lottery audits.
- Maintain a welcoming relationship with customers and provide excellent customer service by responding promptly to inquiries about products or services.
- Provide a team environment by providing leadership, motivation, direction, and support to associates.
- Address service issues promptly, and submit service tickets.
Skills
- Inventory management
- Sales analysis
- Staff scheduling
- Promotional marketing
- Compliance management
- Customer relationship management
- Problem solving
- Time management
- Team leadership
- Employee training
- Shelf stocking
- Store layout
- Teamwork and collaboration
- Reliability
- Adaptability
- Recruitment and hiring
- Price structuring
- Product promotion
- Communication
- Delegation
- Multitasking Abilities
- Customer service
- Payroll administration and timekeeping
Certification
- SafeServ certification December 2023- Current.
Timeline
Center Store Manager
Casey's
07.2024 - Current