Summary
Overview
Work History
Education
Skills
Timeline
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Kayla Love

Maumelle

Summary

Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving. Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes.

Overview

14
14
years of professional experience

Work History

Eye Technician

Arkansas Children Hospital
03.2013 - Current
  • Administered visual acuity tests to measure patient ability to see clearly at different distances and identify visual impairments.
  • Operated ophthalmic equipment for patient eye examinations and prepared patients for examinations and surgeries.
  • Measured and recorded visual acuity and color vision testing.
  • Recorded patient history to help ophthalmologists determine diagnoses and treatment plans.
  • Performed visual field testing to measure patients' peripheral vision to determine any visual field loss.
  • Conducted tonometry testing to measure pressure inside patient's eye to determine presence of glaucoma
  • Conducted Goldman and Humphrey Visual Field Testing as part of overall vision evaluation.

Cashier

Home Depot
10.2013 - 05.2014
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Helped customers complete purchases, locate items, and join reward programs.

Cashier

Walmart
05.2011 - 10.2013
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Shift Leader

Taco Bell
05.2009 - 05.2011
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed cash and credit card transactions accurately using POS software.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Enforced company policies and regulations with employees.
  • Resolved conflicts between employees to maintain positive and productive work environments.
  • Completed daily financial activities and prepared weekly reports for management to inform decision-making.

Education

High School Diploma -

Mcclellan Magnet High School
Little Rock, AR
05.2010

Skills

  • Patient Flow
  • HCPCS Training
  • Dictation and Transcription
  • Continuous Quality Improvement (CQI)

Timeline

Cashier

Home Depot
10.2013 - 05.2014

Eye Technician

Arkansas Children Hospital
03.2013 - Current

Cashier

Walmart
05.2011 - 10.2013

Shift Leader

Taco Bell
05.2009 - 05.2011

High School Diploma -

Mcclellan Magnet High School

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Kayla Love