Kaylee Pruss
North Little Rock
Summary
Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.
Diligent professional with excellent multitasking, organizational and time management abilities. Skilled at promoting items and completing customer sales, smoothly suggesting purchases to drive revenue and promoting positive experiences to strengthen customer loyalty. Familiar with merchandise exchange protocols] and adaptable to new processes and procedures.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Pharmacy Technician
UAMS
Little Rock, AR
11.2024 - Current
- Trained new pharmacy technicians on operational procedures and safety protocols.
- Maintained compliance with state and federal regulations governing pharmacy operations.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Counted and labeled prescriptions with correct item and quantity.
- Maintained clean and organized work environment, adhering to health and safety standards.
Cashier Team Lead
Rick Jensen..
North Little Rock
08.2017 - 09.2026
- Maintained accurate records of all transactions, ensuring compliance with company policies and procedures.
- Supported other teams when necessary, such as stocking shelves or bagging groceries.
- Developed strong working relationships with team members to foster collaboration.
- Provided guidance to cashiers on how to accurately ring up customers' purchases.
- Performed daily opening and closing procedures for the register area.
- Processed refunds and exchanges according to company policy.
- Assisted customers with locating items within the store when requested.
Pharmacy Technician
Brian koesy
Sherwood, Arkansas
08.2023 - 04.2024
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Assisted in training new employees on pharmacy procedures.
- Verified accuracy of medication labels before they were dispensed to customers.
- Received payment from customers and processed credit card transactions when necessary.
- Restocked shelves with new supplies of medications as needed.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Organized work areas so that everything was easily accessible when needed.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Implemented and followed pharmacy protocols for medication disposal and waste management.
- Maintained a clean and organized pharmacy workspace, adhering to safety and hygiene standards.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
Home Decor Department
Hobby lobby
North Little Rock
09.2022 - 04.2023
- Managed inventory of home decor items to ensure accurate stock levels.
- Analyzed customer needs and preferences to recommend appropriate home decor items.
- Performed quality assurance checks on incoming shipments of home decor items.
- Assisted customers in selecting home decor items to create a cohesive look.
- Provided guidance on how to use specific pieces of furniture or accessories to enhance a room's aesthetic appeal.
- Created displays for the showroom floor that showcased new arrivals in home decor products.
Education
High School Diploma -
Estem Public Charter High School
Little Rock, AR05-2022
Skills
- Heavy Lifting
- Shift Scheduling
- Positive Attitude
- POS System Operation
- Customer Service
- Adaptability and Dependability
- Flexible Schedule
- Merchandise Stocking
- Cash Register Operation
- Punctual and Reliable
- Money Handling
Timeline
Pharmacy Technician
UAMS
11.2024 - Current
Pharmacy Technician
Brian koesy
08.2023 - 04.2024
Home Decor Department
Hobby lobby
09.2022 - 04.2023
Cashier Team Lead
Rick Jensen..
08.2017 - 09.2026
High School Diploma -
Estem Public Charter High School