Hardworking professional bringing proven direct support experience developed during healthcare career. Knowledgeable about paperwork procedures, mobility assistance and documentation requirements. Team-oriented and adaptable to changing needs.
Overview
7
7
years of professional experience
3
3
Certifications
Work History
Patient Care Technician
Conway Regional Medical Center
Conway
10.2025 - Current
Monitored vital signs and promptly reported changes to healthcare providers to ensure timely patient care.
Collaborated with multidisciplinary teams to implement patient treatment plans, contributing to coordinated care.
Maintained clean and safe environment for patients and staff, enhancing overall patient experience.
Managed multi-line phone system, directing calls to appropriate departments efficiently.
Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Maintained office supplies inventory, ordering items to support daily operations.
CNA - Certified Nursing Assistant
Blossoms at Conway
Conway
07.2025 - Current
Assisted nursing staff in monitoring patient vital signs and health conditions.
Documented patient care activities and changes in health status accurately.
Assisted residents with daily activities to enhance their comfort and well-being.
Communicated effectively with residents, families, and healthcare team members.
Delivered customer service to patients and families, addressing inquiries and concerns promptly.
Ensure documentation is current and accurate
Executed housekeeping tasks to ensure cleanliness and safety in resident areas.
Travel CNA - Certified Nursing Assistant
Baptist Health - Little Rock
Little Rock
06.2024 - 04.2025
Collaborated with a multidisciplinary team to create and implement individualized care plans.
Facilitated daily activities and tasks, enhancing individual independence and skill development.
Guided individuals in overcoming challenges and building effective coping strategies.
Documented and reported changes in individual behavior and progress.
Exhibited empathy and patience in all interactions, fostering supportive relationships.
Behavioral Health Assistant
Conway Human Development Center
Conway
03.2019 - 04.2024
Partnered with multidisciplinary team to develop and implement tailored routines that support patient recovery and well-being.
Created a detailed care plan to help clients succeed in their day to day life routine.
Tracked patient activity and progress to ensure adherence to care plans and identify areas for improvement.
Gathered patient medical history, care plan, and medication details to inform treatment decisions.
Travel CNA - Certified Nursing Assistant
National Staffing Solutions
Bismarck
07.2023 - 11.2023
Provided compassionate care and support to patients in a busy acute care facility, enhancing patient comfort and well-being.
Collaborated with nurses and healthcare professionals, fostering effective communication and teamwork to improve patient outcomes.