Keisha Hall
Little Rock
Summary
Motivated administrative professional with over 8 years of experience in supporting senior leadership and enhancing client experiences. Expertise in managing recruitment processes, streamlining office operations, and ensuring compliance with HR regulations. Recognized for exceptional multitasking abilities and commitment to delivering high-quality customer service.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
All My Sons
Little Rock
06.2025 - 02.2026
- Provided comprehensive administrative support to team members and leadership, facilitating smooth operations and effective communication
- Scheduled, confirmed, and rescheduled client appointments while maintaining accurate and organized calendars
- Provided excellent customer service by addressing inquiries, resolving concerns, and ensuring a positive client experience
- Handled high-volume incoming phone calls, ensuring timely and professional direction to relevant departments
HR Coordinator
Delta Dental of Arkansas
Sherwood
04.2023 - 02.2025
- Managed recruitment process from posting job openings to scheduling interviews and assisting in new hire onboarding.
- Maintained all employee records, ensuring data accuracy and compliance with federal and state regulations.
- Assisted in payroll processing and ensured timely and accurate disbursements.
- Coordinated communication efforts to ensure timely dissemination of important information to employees.
- Supported employee relations by resolving conflicts and facilitating disciplinary actions and exit interviews.
- Organized and planned company events to promote employee engagement and strengthen workplace culture.
Administrative Assistant
Delta Dental of Arkansas
Sherwood
03.2021 - 04.2023
- Provided executive-level administrative support, including managing calendars, booking travel, and preparing reports.
- Coordinated internal and external meetings, managing logistics to facilitate productive discussions.
- Processed invoices and tracked budget, maintaining office supply inventory for operational readiness.
- Streamlined office procedures and ensured smooth day-to-day operations.
- Assisted HR department with the recruitment process, scheduling interviews, and handling employee onboarding paperwork.
- Liaised between departments to promote timely communication and enhance collaboration.
Receptionist
Delta Dental of Arkansas
Sherwood
06.2018 - 03.2021
- Greeted and assisted visitors daily, fostering a welcoming environment.
- Managed multi-line phone system, efficiently directing calls and responding to inquiries to enhance communication.
- Scheduled appointments, meetings, and maintained executives' calendars.
- Maintained accurate filing systems, processed correspondence, and handled office documentation.
- Organized office events and coordinated office supplies, supporting seamless daily operations.
Skills
- Office Administration & Scheduling
- Reception & Front Desk Management
- Calendar Management
- Meeting coordination
- Onboarding/offboarding
- Candidate screening
- Data management
- Microsoft Office Suite (Excel, Word, PowerPoint)
- Microsoft Office
- Office management
- Customer Service Excellence
- Multitasking & Time Management
- Employee relations
Timeline
Administrative Assistant
All My Sons
06.2025 - 02.2026
HR Coordinator
Delta Dental of Arkansas
04.2023 - 02.2025
Administrative Assistant
Delta Dental of Arkansas
03.2021 - 04.2023
Receptionist
Delta Dental of Arkansas
06.2018 - 03.2021