Kelly Pelon
Siloam Springs
Summary
High-energy professional with charisma and exceptional people skills in large and small groups. Sells products and attracts people with ease. Quick-thinking and detail-oriented professional with hospitable and welcoming presence.
Overview
21
21
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Location Manager
Reliable Poultry Supply
Siloam Springs
12.2019 - Current
- Managed daily operations of poultry supply warehouse and logistics.
- Coordinated inventory management to ensure stock availability and organization.
- Supervised staff training on safety protocols and operational procedures.
- Implemented efficient workflows to optimize product distribution processes.
- Conducted regular inspections to maintain compliance with quality standards.
- Developed schedules for staff assignments and resource allocation.
- Resolved operational issues by collaborating with team members and management.
- Provided guidance and direction to team members regarding their daily tasks.
- Recruited, hired, trained and supervised staff members in providing excellent customer service standards.
- Established effective communication channels between management and staff members.
- Maintained accurate records of inventory levels to ensure that stock was available when needed.
- Developed and maintained relationships with vendors, suppliers, customers and employees.
- Managed and coordinated the daily operations of a retail location.
- Organized promotional events such as product launches or special discounts to attract more customers.
- Analyzed financial reports to identify areas for improvement in operational efficiency.
- Coordinated with other departments within the organization to maximize operational efficiency.
Ophthalmic Consultant- Licensed Optician
Self Employed Services
Siloam Springs
10.2013 - 12.2019
- Facilitated workshops to improve client team collaboration and engagement.
- Provided expert guidance on best practices in operational efficiency.
- Provided advice on operational processes, business development initiatives, organizational changes and other areas of improvement.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Organized client meetings to provide project updates.
- Wrote and submitted reports on industry trends, prompting managers to develop business plans.
- Audited company's legal documents to verify compliant policies and procedures.
- Dispensed prescription eyewear and ensured proper fit for customers.
- Managed inventory of eyewear products and ordered supplies as needed.
- Assisted in troubleshooting vision issues and recommending solutions.
- Stayed current with industry trends and new optical technologies for clients.
- Educated patients about contact lens hygiene practices, including proper insertion and removal techniques.
- Utilized diagnostic instruments such as auto refractors and keratometers to provide accurate prescription information.
- Performed lens edging, tinting, and coating processes according to prescriptions.
- Compiled patient records using electronic health record software systems.
- Counseled patients on corrective lens options as well as other eye-care products and services available at the store.
- Ensured compliance with safety regulations related to optical equipment use.
- Diagnosed vision problems by performing tests such as visual acuity screenings and retinoscopy.
- Processed payments and prepared invoices for completed sales transactions.
- Coordinated office bookkeeping, reporting and communication with customers and vendors and maintained office equipment.
- Supervised and contributed to training student opticians.
- Pulled patient insurance information, placed corrective lenses orders and checked patients in and out of appointments.
Ophthalmic Clinical Director
BoozmanHof
Rogers
01.2005 - 05.2012
- Directed clinical operations to enhance patient care and service delivery.
- Collaborated with healthcare teams to develop effective treatment plans.
- Oversaw compliance with regulatory standards and organizational policies.
- Ensured that all employees had appropriate training before working with patients.
- Recruited individuals bringing talent, well-developed skills sets and passion for helping others, effectively building exceptionally gifted team of personnel.
- Attended conferences to stay up-to-date on best practices in healthcare management.
- Facilitated communication between physicians, nurses, administrators, and other stakeholders.
- Reviewed medical records for accuracy, completeness, and compliance with legal requirements.
- Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
- Maintained communication and transparency with governing boards, department heads and medical staff.
- Maintained awareness of government regulations, health insurance changes and financing options.
- Managed changes in integrated health care delivery systems and technological innovations while keeping focus on quality of care.
Education
Bachelor of Science - Business
Northeastern State University
Tahlequah, OK 08.1999 - 12.2001
Skills
- Inventory management
- Staff training
- Operational compliance
- Workflow optimization
- Customer relationship management
- Vendor management
- Promotional event planning
- Effective communication
- Team leadership
- Payment collection
- Sales
- Insurance billing
- Prescription interpretation
- Supply management
- Certified optician (ABO)
- Operational efficiency
- Client engagement
- Product life cycle management
- Employee management
- Enterprise network hardware / software
- Best practices implementation
- MySQL
- Configuration management
- Reports and documentation
- Software troubleshooting
- Public speaking
- Verbal and written communication
- Cloud computing
- User support
- Training and development
- Industry knowledge
Certification
- ABO- Licensed Dispensing Optician (nationally) as well as Arkansas
- NCLE- Nationally certified contact lens examiner
- 10+ years training for end user software and implementing EHR/EMR and inventory management systems
- CRM- excellent at accounts payable and cycle management
Accomplishments
- Marketing and re-branding ophthalmology clinics as well as building practices from the ground up
- Establishing retail locations from beginning to end with point of sale and inventory procurements
Affiliations
- Love spending time with my family and watching John Candy and Chevy Chase movies. I love all cheesy 80’s and 90’s comedies.
- I’m a soccer and volleyball mom
- Love old 4Runners and classic cars
- I have one big Boxer dog named Lebowski. I fell in love with the breed when I did dog fostering and rehabilitation years ago.
Languages
English
Full Professional
References
References available upon request.
Timeline
Location Manager
Reliable Poultry Supply
12.2019 - Current
Ophthalmic Consultant- Licensed Optician
Self Employed Services
10.2013 - 12.2019
Ophthalmic Clinical Director
BoozmanHof
01.2005 - 05.2012
Bachelor of Science - Business
Northeastern State University
08.1999 - 12.2001
Similar Profiles
James HoodJames Hood
Outside Sales Representative at Smith PoultryOutside Sales Representative at Smith Poultry
Ashley BachmanAshley Bachman
Project Specialist at Reliable Supply Chain, International Inc.Project Specialist at Reliable Supply Chain, International Inc.
Ian CarrollIan Carroll
Delivery Technician at Reliable Medical Supply DMEDelivery Technician at Reliable Medical Supply DME
Bill AtworthBill Atworth
Owner/Operator Truck Driver at C&W Trucking & Sons Inc.Owner/Operator Truck Driver at C&W Trucking & Sons Inc.
Kristin PotoskiKristin Potoski
Marketing Assistant at Nest Family EntertainmentMarketing Assistant at Nest Family Entertainment