Kelyn Eddings
Harrison
Summary
Results-driven Director of Clinical Operations with over 7 years of progressive leadership in dental healthcare management. Expertise in driving EBITDA and production growth, optimizing patient care, and leading large, diverse teams across multi-site clinics. Proven track record in improving operational efficiencies and ensuring compliance across orthodontics, general dentistry, and pediatric dental care.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Director of Clinical Operations
Rock Dental Brands
11.2024 - Current
- Lead operational strategy and execution across multiple orthodontic practices.
- Drive growth in EBITDA and net production through process improvements and effective team management.
- Manage a cross-functional team, ensuring high standards of patient care and operational efficiency.
- Collaborate with executive leadership to align clinical operations with company goals.
- Reduced operational costs through efficient resource allocation and budget management.
Senior Regional Manager
Rock Dental Brands
06.2020 - 11.2024
- Managed multiple orthodontic, dental, and pediatric clinics, improving operational performance and increasing patient satisfaction.
- Mentored Practice Managers and clinical staff, driving performance and operational outcomes.
- Ensured financial oversight and implemented strategies to meet and exceed targets.
- Led site audits, inspections, and implemented best practices for improved clinical outcomes.
- Developed and implemented strategic plans to drive market share growth across multiple regions.
Practice Manager
Westrock Orthodontics
06.2016 - 06.2020
- Managed day-to-day of a multi-practice orthodontic clinic, optimizing processes and improving patient experience.
- Achieved high levels of patient retention and satisfaction through effective team leadership and service quality.
- Led recruitment, training, and development of staff to enhance clinical and operational performance.
Education
Bachelor of Science - Kinesiology
University of Arkansas
Fayetteville, AR01.2016
Skills
- Leadership & Team Management
- Strategic Planning & Execution
- Operational Excellence
- Multi-Site Operations Management
- Budget & Financial Oversight
- Process Improvement
- Customer Experience Optimization
- Clinical Operations Management
Certification
- Tools: Greyfinch, Workday, Birdeye, Denticon, Microsoft Office Suite
Timeline
Director of Clinical Operations
Rock Dental Brands
11.2024 - Current
Senior Regional Manager
Rock Dental Brands
06.2020 - 11.2024
Practice Manager
Westrock Orthodontics
06.2016 - 06.2020
Bachelor of Science - Kinesiology
University of Arkansas
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