Kenneth Elliott
Lawrenceville
Summary
Dynamic Field Service Engineer with a proven track record at Sidel, excelling in equipment installation and troubleshooting. Leveraging strong technical acumen and exceptional customer service skills, I consistently enhance client satisfaction through efficient problem resolution and effective service documentation. Committed to maintaining high-quality standards and fostering supplier relations.
Professional with strong technical acumen and hands-on experience in field services. Adept at troubleshooting, maintaining, and repairing complex systems and equipment. Strong team collaborator focused on achieving results and adapting to changing needs. Skilled in diagnostics, customer support, and technical documentation.
Overview
2001
2001
years of professional experience
Work History
Field Service Engineer
Sidel
- Performed onsite installation, modification and maintenance of systems and equipment.
- Examined faulty equipment, interpreted reports and analyzed customer complaints to diagnose equipment malfunction.
- Disassembled and reassembled complex machinery to repair or replace worn or malfunctioning components.
- Enhanced customer satisfaction with prompt and efficient troubleshooting of complex technical issues.
- Set up equipment to run efficiently. Configured ovens. Developed processes for making high quality bottles
Laboratory Technician
Sidel
- Maintained a high level of accuracy in test results by following strict quality control procedures.
- Cleaned and sterilized tools and equipment to maximize purity of specimens.
- Operated basic laboratory equipment such as balances, pH meter, colorimeter, spectrophotometer, autoclave and evaporator.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Maintained documentation on tests performed in lab.
- Contributed to a safe working environment by consistently following established safety procedures and guidelines within the lab setting.
- Set up lab equipment for making prototype bottles.
Chemical Operator
Eastman Chemical Company
- Ensured safe working environment by strictly adhering to safety protocols and guidelines during chemical operations.
- Operated chemical processing equipment successfully while adhering to company standards.
- Followed safety processes and protocols while moving hazardous chemicals and operating heavy machinery to avoid and accidents.
- Stored, retrieved, mixed, and monitored chemicals used in production process.
- Trained new employees on standard operating procedures, contributing to a well-prepared workforce.
- Calibrated chemical equipment to ensure optimal performance.
- Maintained high-quality standards for finished products by conducting rigorous quality control tests.
- Tracked and documented production data to maintain accurate records.
- Identified potential hazards in the workplace, implementing corrective actions to mitigate risks.
- Safely used various machinery and forklifts during chemical drumming operations.
- Documented all work activities accurately, providing valuable data for future reference and analysis purposes.
Service Technician
PET Dairy
- Performed onsite installation, modification and maintenance of systems and equipment.
- Examined faulty equipment, interpreted reports and analyzed customer complaints to diagnose equipment malfunction.
- Disassembled and reassembled complex machinery to repair or replace worn or malfunctioning components.
- Enhanced customer satisfaction with prompt and efficient troubleshooting of complex technical issues.
- Set up equipment to run efficiently. Configured ovens. Developed processes for making high quality bottles
Laboratory Technician
Eastman Chemical Company
04.1977 - 10.2000
- Maintained a high level of accuracy in test results by following strict quality control procedures.
- Cleaned and sterilized tools and equipment to maximize purity of specimens.
- Operated basic laboratory equipment such as balances, pH meter, colorimeter, spectrophotometer, autoclave and evaporator.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Maintained documentation on tests performed in lab.
- Contributed to a safe working environment by consistently following established safety procedures and guidelines within the lab setting.
- Documented information by maintaining daily logs and equipment record books.
- Calibrated and maintained instruments to keep equipment fully operational.
- Conducted routine equipment maintenance, ensuring optimal performance and reducing downtime.
- Kept laboratory supplies prepared by inventorying stock, placing orders and verifying receipt.
- Performed routine lab and department maintenance to keep area clean and orderly.
- Trained new associates in laboratory procedures and standards.
- Reduced errors in data entry by meticulously reviewing and validating information before submission.
- Collected and performed analytical testing on in-process product.
Education
High School Diploma -
Ketron High School
Kingsport Tennessee 06.1976
Skills
- Remote support
- On-site support
- Equipment installation
- Troubleshooting and repair
- Customer service management
- Service documentation
- Mechanical troubleshooting
- Technical support
- Technical acumen
- Supplier relations
- Customer service
Timeline
Laboratory Technician
Eastman Chemical Company
04.1977 - 10.2000
Field Service Engineer
Sidel
Laboratory Technician
Sidel
Chemical Operator
Eastman Chemical Company
Service Technician
PET Dairy
High School Diploma -
Ketron High School
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