Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kent DeCoster

Greenwood

Summary

Diligent customer service professional with a proven track record at Bowling World, excelling in problem-solving and communication. Recognized for enhancing customer experiences and resolving technical issues efficiently. Strong leadership and adaptability skills contribute to team success and project completion, ensuring a safe and organized environment in fast-paced settings.

Overview

2
2
years of professional experience

Work History

Customer Service

Bowling World
02.2024 - 08.2024

Customer Service is a vital role at Bowling World, typically a customer service employee is running around talking to the mechanics if needed, picking up lanes after customers have left, assisting at from desk with shoes, and calls- it can be very hectic. Maintained a clean environment so that customers could enjoy their bowling experience fully- cleaning bathrooms, eating area, getting dishes. Resolved technology issues and mechanical issues in conjunction with other staff members- lanes often have mechanical issues due to misuse by customers, lanes often had technology issues due to seemingly random errors in our system.

Construction Worker

Integrity Foundation Repair
05.2022 - 07.2022
  • Maintained clean and organized job sites, contributing to a safe working environment for all employees.
  • Gathered and disposed of worksite debris to remove safety hazards.
  • Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
  • Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
  • Enhanced project efficiency by coordinating with team members and managing resources effectively.

Education

Bachelor of Science - Biology

University of Central Arkansas
Conway, AR
05-2028

Skills

  • Customer service and assistance- good understanding and experience in ensuring a good experience for customers
  • Communication Skills- can work well in a team even if I do not get along well with others in the team
  • Spatial Awareness- I typically notice things that should fo should not be somewhere better than my peers
  • Critical Thinking/ Problem Solving- I think through problems logically and look for help if I am not sure
  • Adaptability- I typically take very little time to adapt to changes in situations
  • Leadership- I tend to naturally take up leadership positions in groups of people, I excel in earning peoples' trust

Timeline

Customer Service

Bowling World
02.2024 - 08.2024

Construction Worker

Integrity Foundation Repair
05.2022 - 07.2022

Bachelor of Science - Biology

University of Central Arkansas
Kent DeCoster