Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kent DeCoster

Greenwood

Summary

Diligent customer service professional with a proven track record at Bowling World, excelling in problem-solving and communication. Recognized for enhancing customer experiences and resolving technical issues efficiently. Strong leadership and adaptability skills contribute to team success and project completion, ensuring a safe and organized environment in fast-paced settings.

Overview

2
2
years of professional experience

Work History

Customer Service

Bowling World
Fort Smith, AR
02.2024 - 08.2024

Customer Service is a vital role at Bowling World, typically a customer service employee is running around talking to the mechanics if needed, picking up lanes after customers have left, assisting at from desk with shoes, and calls- it can be very hectic. Maintained a clean environment so that customers could enjoy their bowling experience fully- cleaning bathrooms, eating area, getting dishes. Resolved technology issues and mechanical issues in conjunction with other staff members- lanes often have mechanical issues due to misuse by customers, lanes often had technology issues due to seemingly random errors in our system.

Construction Worker

Integrity Foundation Repair
Fort Smith, AR
05.2022 - 07.2022
  • Maintained clean and organized job sites, contributing to a safe working environment for all employees.
  • Gathered and disposed of worksite debris to remove safety hazards.
  • Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
  • Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
  • Enhanced project efficiency by coordinating with team members and managing resources effectively.

Education

Bachelor of Science - Biology

University of Central Arkansas
Conway, AR
05-2028

Skills

  • Customer service and assistance- good understanding and experience in ensuring a good experience for customers
  • Communication Skills- can work well in a team even if I do not get along well with others in the team
  • Spatial Awareness- I typically notice things that should fo should not be somewhere better than my peers
  • Critical Thinking/ Problem Solving- I think through problems logically and look for help if I am not sure
  • Adaptability- I typically take very little time to adapt to changes in situations
  • Leadership- I tend to naturally take up leadership positions in groups of people, I excel in earning peoples' trust

Timeline

Customer Service

Bowling World
02.2024 - 08.2024

Construction Worker

Integrity Foundation Repair
05.2022 - 07.2022

Bachelor of Science - Biology

University of Central Arkansas
Kent DeCoster