Diligent customer service professional with a proven track record at Bowling World, excelling in problem-solving and communication. Recognized for enhancing customer experiences and resolving technical issues efficiently. Strong leadership and adaptability skills contribute to team success and project completion, ensuring a safe and organized environment in fast-paced settings.
Customer Service is a vital role at Bowling World, typically a customer service employee is running around talking to the mechanics if needed, picking up lanes after customers have left, assisting at from desk with shoes, and calls- it can be very hectic. Maintained a clean environment so that customers could enjoy their bowling experience fully- cleaning bathrooms, eating area, getting dishes. Resolved technology issues and mechanical issues in conjunction with other staff members- lanes often have mechanical issues due to misuse by customers, lanes often had technology issues due to seemingly random errors in our system.