Summary
Overview
Work History
Education
Skills
Timeline
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Kerrigan Timms

West Memphis

Summary

Customer service expert with Medical Assistant training, adept at problem resolution and upholding food safety standards to enhance customer dining experiences. Proficient in patient charting and phlebotomy, with a proven ability to quickly acquire new skills.

Overview

6
6
years of professional experience

Work History

Sever

Waffle and Pancake House
Marion
01.2025 - 08.2025
  • Provided excellent customer service to enhance dining experience.
  • Took accurate food and drink orders from customers.
  • Maintained cleanliness of tables and dining area.
  • Assisted in training new staff on service procedures.
  • Collaborated with kitchen staff to ensure timely order fulfillment.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.

Server

Slider inn
Memphis
04.2024 - 03.2025
  • Provided exceptional service to high volume of daily customers.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Assisted in training new servers.
  • Followed health safety guidelines when preparing and serving food products.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Prepared drinks according to standard recipes.

Bartender Shift Manager

Ethel's Airport Lounge
West Memphis
09.2019 - 05.2024
  • Trained new bartenders on drink preparation and customer service standards.
  • Managed bar operations during shifts to ensure smooth service.
  • Maintained inventory levels and ordered supplies as needed for daily operations.
  • Ensured cleanliness and organization of the bar area throughout shifts.
  • Implemented safety protocols to ensure a secure environment for patrons and staff.
  • Monitored daily checklists and side worksheets to keep other bar staff members on task.
  • Maintained accurate records of daily transactions including cash register receipts, liquor inventories and sales reports.

Education

Some College (No Degree) - Medical Assistant

Concorde Career College
Memphis, TN

Skills

  • Ordering and inventory
  • Customer service
  • Team collaboration
  • Effective communication
  • Professionalism and ethics
  • Multitasking ability
  • Relationship building
  • Cleanliness standards
  • Time management
  • Payroll operations

Timeline

Sever

Waffle and Pancake House
01.2025 - 08.2025

Server

Slider inn
04.2024 - 03.2025

Bartender Shift Manager

Ethel's Airport Lounge
09.2019 - 05.2024

Some College (No Degree) - Medical Assistant

Concorde Career College

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Kerrigan Timms