KESHA WILLIAMS
Mabelvale
Summary
Dedicated career counselor and case management professional with experience in education, client services, and workforce development. Skilled in career counseling, public speaking, student support, and job placement assistance. Proficient in Microsoft Office applications and highly organized with a strong ability to motivate, inspire, and guide individuals toward career success. Passionate about helping students develop employability skills and achieve their career goals.
Overview
16
16
years of professional experience
Work History
Career Counselor | Case Manager
Adult Protective Services
05.2022 - 06.2023
- Company Overview: Arkansas Department of Human Services
- Provided career counseling and assisted individuals in setting realistic career goals
- Guided clients through job placement services and community resource connections
- Maintained accurate reports and career progress documentation
- Collaborated with professionals to develop personalized career development plans
- Arkansas Department of Human Services
Claims Specialist
Arkansas Blue Cross Blue Shield
03.2010 - 09.2021
- Assisted clients with career-related inquiries, job application processes, and employment benefits
- Provided workforce guidance and case management services for individuals seeking job stability
- Conducted public presentations and individual coaching sessions on career readiness
- Ensured accurate career documentation and reports for decision-making processes
Contracted Worker
ADECCO & Premiere Staffing Agency
11.2007 - 03.2010
- Provided career counseling support in education, healthcare, and customer service roles
- Assisted students with career planning, financial aid, and workforce readiness
- Organized career workshops and student development programs
Education
Master of Healthcare Administration (MHA) -
Webster University
Little Rock, ARBachelor of Science - Criminal Justice Administration
University of Phoenix
Little Rock, AREarly Childhood Education Certification -
Arkansas Professional Development Online Registry
Skills
- Career Counseling & Job Placement
- Public Speaking & Student Guidance
- Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Organizational & Interpersonal Skills
- Workforce Development & Career Resources
- Case Documentation & Reporting
- Coaching & Motivating Students
- Scheduling Career Tests (ASVAB, ACT, etc)
Licenses And Additional Qualifications
- Valid State Driver’s License
- Experience evaluating student employability skills and career readiness.
- Strong knowledge of career resources, job placement, and social skills training programs.
Timeline
Career Counselor | Case Manager
Adult Protective Services
05.2022 - 06.2023
Claims Specialist
Arkansas Blue Cross Blue Shield
03.2010 - 09.2021
Contracted Worker
ADECCO & Premiere Staffing Agency
11.2007 - 03.2010
Master of Healthcare Administration (MHA) -
Webster University
Bachelor of Science - Criminal Justice Administration
University of Phoenix
Early Childhood Education Certification -
Arkansas Professional Development Online Registry
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