Results-driven General Manager with a proven track record in operational efficiency and team training. Expertise in inventory management and financial analysis to enhance customer satisfaction and drive cost savings.
Overview
6
6
years of professional experience
Work History
General Manager
Take 5 Oil Change
2021 Richmond Rd Texarkana Tx 75503
11.2023 - Current
Led daily operations to ensure efficient service delivery and customer satisfaction.
Developed training programs to enhance staff performance and operational knowledge.
Implemented inventory management systems to optimize stock levels and reduce waste.
Analyzed financial reports to identify trends and drive cost-saving initiatives.
Lead Technician
Valvoline Instant Oil
2905 Richmond Rd Texarkana Tx 75503
10.2022 - 07.2023
Supervised daily operations and ensured adherence to safety protocols.
Trained new technicians on equipment usage and service procedures.
Diagnosed vehicle issues accurately to enhance customer satisfaction.
Streamlined workflow processes, reducing service time and improving efficiency.
Assistant Manager
Burger King
2626 Richmond Rd Texarkana Tx 75503
04.2022 - 07.2022
Assisted in managing daily operations to ensure efficient workflow and service delivery.
Trained and mentored new staff on operational procedures and customer service best practices.
Implemented strategies to enhance customer satisfaction, resulting in improved service quality.
Coordinated with team members to streamline order processing and inventory management.
Assistant Manager
Sonics Drive In
1792 N Kings Hwy Nash Tx 75569
03.2020 - 04.2022
Oversaw daily operations to ensure compliance with health and safety regulations.
Trained and mentored team members to enhance service quality and efficiency.
Developed scheduling strategies to optimize staff coverage during peak hours.
Implemented inventory management practices to reduce waste and improve supply chain efficiency.