Kevin Hicks

Earned QBHP certificate and completed continuing education classes which were used when providing client care. Provided one on one visits, taught classes, and lead activities in a day treatment setting for the adult mentally ill. Assisted the therapist by following up with clients on their goals and objectives as specified in the master treatment plan along with reviewing the client's activity of daily living skills. Provided crisis intervention until a therapist could becoming available. Assisted client locating needed community resources. Transported clients to and from day treatment, appointments and outings.

Collaborated with multidisciplinary teams to deliver comprehensive care for patients.

Assessed vital signs regularly to monitor patient progress and promptly address any concerns or changes in condition.

Became certified as Intervention Specialist, MHPP. and QBHP. Assisted the mental health therapist by ensuring the clients were following the goals and objectives that were on the individualized treatment plans, while also reviewing their daily living skills. This was done by seeing clients individually either at the clinic or at the client's home. Assisted clients in finding resources, scheduling medical appointments, and scheduling transportation to appointments. Completed client individual notes in a timely manner. Attended weekly staffing meetings to discuss clients and to report any changes. Completed mandatory training and applied learned skills. Attended classes to become certified in the SSI/SSAI Outreach and Recovery(SOAR) program to assist clients in filing for disability. Obtained urine sample from male clients that where part court ordered by federal court. Gathered information from clients for the AR State Hospital to determine if cable of understanding the court system.

• Collaborated with interdisciplinary team members to provide comprehensive patient care.
• Provided crisis intervention services for patients and families experiencing acute emotional distress during the end-of-life process.
• Supported patients in navigating complex healthcare systems, securing necessary resources, and addressing barriers to care.
• Advocated for patients'' rights and wishes, coordinating with legal professionals to establish advance directives.
• Developed strong rapport with diverse clientele by demonstrating cultural competency and sensitivity throughout service provision.
• Maintained accurate documentation of all social work interventions in accordance with regulatory requirements and organizational policies.
• Improved patient care by conducting comprehensive psychosocial assessments and developing individualized care plans.
• Participated in ongoing professional development opportunities, staying informed of industry trends and best practices to enhance the quality of care provided.
• Enhanced patient and family understanding of hospice services by providing thorough education and resources.
• Collaborated with interdisciplinary team members for optimal patient outcomes, ensuring consistent updates on patient progress.
• Maintained detailed records of patient progress, documentation of services and case notes.
• Conducted in-home visits to provide supportive services.
• Assisted patients in accessing housing, financial assistance and other community resources.
• Developed individual treatment plans and provided counseling to patients.