Proven customer service expert with a track record of multitasking and team collaboration learned at JJ’s Bar and Grill and Ray's. Demonstrated ability to handle complaints with empathy, enhancing customer loyalty. Skilled in cash handling and order taking, consistently delivering prompt and attentive service. Achieved a significant improvement in customer satisfaction through attention to detail and menu recommendations.
• Maintained cleanliness of the store while consistently delivering excellent customer service.
• Took food and drink orders while also making sure to make all the appropriate accommodations requested by the customers.
• Exhibited strong multitasking abilities, balancing multiple tables and orders, while delivering prompt service.
• Remained calm and poised when dealing with difficult customers, or during busy shifts.
• Handled customer orders.
• Prepared beverages and milkshakes.
• Operated iPads for efficient order processing.
• I cleaned the restaurant, ensuring quality food and setting.
• Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.