Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Sales Associate
Nouri
Little Rock
03.2025 - 05.2025
Greeted customers and provided exceptional customer service.
Maintained cleanliness of store environment including floors, windows, displays.
Assisted customers with product selection, sizing and styling.
Assisted teammates with sales-processing tasks to meet daily sales goals.
Engaged customers in friendly, professional dialogue to determine needs.
Worked with fellow sales team members to achieve group targets.
Sales Support
Kohl's
Little Rock
06.2023 - 09.2024
Provided product information and price quotations to customers.
Processed customer orders, returns, exchanges, and refunds.
Maintained accurate records of customer interactions and transactions.
Assisted sales team with product demonstrations and presentations.
Monitored inventory levels of products in order to ensure adequate stock availability.
Assisted customers with product selection and purchase decisions.
De-escalated irate customers with communication skills and sales expertise.
Provided timely responses to customer inquiries, ensuring high levels of customer satisfaction.
Store Clerk
Old Navy
Little Rock
05.2022 - 09.2022
Processed customer payments accurately and efficiently.
Organized store shelves according to product type and size.
Inventoried merchandise on a regular basis to ensure accuracy of stock levels.
Provided excellent customer service by greeting customers, responding to questions, and offering assistance with locating items.
Created displays to promote special offers or seasonal products.
Utilized problem solving skills to resolve issues quickly while maintaining customer satisfaction.
Addressed customer complaints with knowledgeable and speedy support to maximize satisfaction.
Office Assistant
Wrightsville City Hall
Little Rock
05.2018 - 08.2019
Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
Managed inventory of office supplies and placed orders when needed.
Provided administrative support to multiple departments as needed.
Greeted visitors, determined their needs and directed them to the appropriate personnel.
Assisted with special projects as needed by researching information on the internet or through other sources.
Provided customer service, addressing inquiries and resolving issues promptly.
Utilized office equipment such as printers, copiers, and fax machines efficiently.
Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.