Kimberly Moore
Russellville
Summary
Detail-oriented patient access representative with expertise in insurance verification and effective patient communication. Demonstrated success in managing complex registrations while delivering exceptional customer service in high-pressure settings.
Overview
6
6
years of professional experience
Work History
Admitting Specialist
Saint Marys Regional Medical Center
Russellville
04.2025 - Current
- Contacted patients to provide information regarding estimates/copays for upcoming appointments.
- Assisted with registration process during busy times.
- Called insurance companies to obtain prior authorizations.
- Contacted patients who had been involved in auto accidents and/or workers comp claims to obtain claim information.
- Uploaded information for VA patients to obtain approval for hospital stays or ER visits.
- Verified insurances and obtained prior authorizations for hospital stays.
Patient Access Representative
Dardanelle Regional Medical Center
Dardanelle
08.2022 - 02.2025
- Greeted patients as they entered ER for treatment.
- Obtained and verified insurance information for coverage and copays, ensuring seamless ER visit processing.
- Updated patient demographics.
- Collected copays for ER visit.
- Assisted nurses and doctors by providing necessary items promptly upon request.
- Admitted patients from ER to inpatient/psych wards.
- Admitted patients from ER to inpatient and psych wards, facilitating timely care transitions.
- Processed admissions for patients arriving for sleep studies.
Security Officer
Securitas Security Services
Pottsville
10.2020 - 08.2022
- Ensured safety of all workers during pandemic.
- Checked in unbadged workers to ensure compliance with security protocols.
- Checked all outdoor lights and doors to ensure the safety of the plant.
- Checked in truck drivers to facilitate secure and efficient product delivery to plant.
- Verified trailer temperatures to maintain safe storage conditions for products.
- Issued knives to workers for job-specific tasks while maintaining safety standards.
Education
High School Diploma -
Turpin High School
Turpin, OK05-2002
Some College (No Degree) - Music Education/Performance
OPSU
Goodwell, OKSome College (No Degree) - Psychology/Sociology
SWOSU
Weatherford, OKSkills
- Patient registration
- Insurance verification
- Prior authorization
- Policy compliance
- Patient communication
- Clerical support
- Emergency response
- Attention to detail
- Time management
- Multitasking
- Task prioritization
- Team collaboration
- Adaptability
- Supervision and leadership
- Professionalism
- Verbal communication
- Conflict resolution
- Communication
- Organizational skills
- Customer service
- Calm under pressure
- Positive demeanor
Timeline
Admitting Specialist
Saint Marys Regional Medical Center
04.2025 - Current
Patient Access Representative
Dardanelle Regional Medical Center
08.2022 - 02.2025
Security Officer
Securitas Security Services
10.2020 - 08.2022
High School Diploma -
Turpin High School
Some College (No Degree) - Music Education/Performance
OPSU
Some College (No Degree) - Psychology/Sociology
SWOSU