Kimberly Reed
Bella Vista
Summary
Polite and attentive professional offering excellent customer service, organization and time management skills. Skilled in coordinating invoicing and billing activities.
Overview
20
20
years of professional experience
Work History
Driver
Lyft
San Diego
2019.08 - 2025.03
- Navigated routes efficiently to ensure timely passenger pickups and drop-offs.
- Maintained vehicle cleanliness and performed routine inspections for safety compliance.
- Communicated effectively with passengers to enhance their ride experience.
Housekeeping Supervisor
Diamond Shine Cleaners
San Diego
2019.06 - 2025.03
- Supervised daily cleaning operations to maintain high standards of cleanliness.
- Trained and mentored staff in effective cleaning techniques and safety protocols.
- Coordinated supply inventory and ensured availability of cleaning materials.
Housekeeping Cleaner
Tyson Foods
Springdale
2017.10 - 2018.06
- Maintained cleanliness in production areas to meet hygiene standards.
- Operated cleaning equipment for efficient facility maintenance.
- Disposed of waste materials following safety guidelines and regulations.
- Assisted team members with cleaning tasks during high-demand periods.
Retail Keyholder
Goodwill Industries of Arkansas
Springdale
2011.06 - 2015.06
- Supervised daily store operations and ensured compliance with company policies.
- Trained and mentored new staff on customer service best practices.
- Managed cash register functions, including cash handling and transactions.
Office Manager
Total Health Medical Centre
Lakeside
2005.04 - 2010.12
- Managed daily office operations and ensured smooth workflow at medical facility.
- Coordinated schedules for healthcare providers and staff to optimize patient care.
- Supervised administrative team, fostering collaboration and efficient task completion.
- Handled patient inquiries and resolved issues to improve satisfaction levels.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Posted payments and adjustments to patient claims.
Education
Northeast High School
Fort Lauderdale, FLSkills
- Vehicle navigation
- Safety compliance
- Route optimization
- Vehicle maintenance
- Vehicle inspection
- Customer service
- Effective communication
- Staff training
- Conflict resolution
- Scheduling
- Billing
- Conflict management
Timeline
Driver
Lyft
2019.08 - 2025.03
Housekeeping Supervisor
Diamond Shine Cleaners
2019.06 - 2025.03
Housekeeping Cleaner
Tyson Foods
2017.10 - 2018.06
Retail Keyholder
Goodwill Industries of Arkansas
2011.06 - 2015.06
Office Manager
Total Health Medical Centre
2005.04 - 2010.12
Northeast High School