Kimberly Reed
Bella Vista
Summary
Polite and attentive professional offering excellent customer service, organization and time management skills. Skilled in coordinating invoicing and billing activities.
Overview
20
20
years of professional experience
Work History
Driver
Lyft
San Diego
08.2019 - 03.2025
- Navigated routes efficiently to ensure timely passenger pickups and drop-offs.
- Maintained vehicle cleanliness and performed routine inspections for safety compliance.
- Communicated effectively with passengers to enhance their ride experience.
Housekeeping Supervisor
Diamond Shine Cleaners
San Diego
06.2019 - 03.2025
- Supervised daily cleaning operations to maintain high standards of cleanliness.
- Trained and mentored staff in effective cleaning techniques and safety protocols.
- Coordinated supply inventory and ensured availability of cleaning materials.
Housekeeping Cleaner
Tyson Foods
Springdale
10.2017 - 06.2018
- Maintained cleanliness in production areas to meet hygiene standards.
- Operated cleaning equipment for efficient facility maintenance.
- Disposed of waste materials following safety guidelines and regulations.
- Assisted team members with cleaning tasks during high-demand periods.
Retail Keyholder
Goodwill Industries of Arkansas
Springdale
06.2011 - 06.2015
- Supervised daily store operations and ensured compliance with company policies.
- Trained and mentored new staff on customer service best practices.
- Managed cash register functions, including cash handling and transactions.
Office Manager
Total Health Medical Centre
Lakeside
04.2005 - 12.2010
- Managed daily office operations and ensured smooth workflow at medical facility.
- Coordinated schedules for healthcare providers and staff to optimize patient care.
- Supervised administrative team, fostering collaboration and efficient task completion.
- Handled patient inquiries and resolved issues to improve satisfaction levels.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Posted payments and adjustments to patient claims.
Education
Northeast High School
Fort Lauderdale, FLSkills
- Vehicle navigation
- Safety compliance
- Route optimization
- Vehicle maintenance
- Vehicle inspection
- Customer service
- Effective communication
- Staff training
- Conflict resolution
- Scheduling
- Billing
- Conflict management
Timeline
Driver
Lyft
08.2019 - 03.2025
Housekeeping Supervisor
Diamond Shine Cleaners
06.2019 - 03.2025
Housekeeping Cleaner
Tyson Foods
10.2017 - 06.2018
Retail Keyholder
Goodwill Industries of Arkansas
06.2011 - 06.2015
Office Manager
Total Health Medical Centre
04.2005 - 12.2010
Northeast High School