Kimberly Robinson
Lowell
Summary
Dynamic Assistant Manager and Patient Care Technician with a proven track record at Harps Foods and Seton Hospital. Excelled in staff supervision and customer relations, enhancing team performance and patient satisfaction. Skilled in problem-solving and team leadership, consistently meeting quality and service expectations without exceeding a 55-word limit.
Overview
2021
2021
years of professional experience
Work History
Assistant Manager
Harps Foods
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
Patient Care Technician
Seton Hospital
03.2018 - 08.2020
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Assist in codes.
Education
Emt B Certification -
Austin Community College
Austin, TXHigh-school -
Parkview Christian
Sulphur, LA05.1993
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Customer relations
- Team motivation
- Staff supervision
- Task delegation
Timeline
Patient Care Technician
Seton Hospital
03.2018 - 08.2020
Assistant Manager
Harps Foods
Emt B Certification -
Austin Community College
High-school -
Parkview Christian
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