Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kimberly Waggoner-Filsmyer

Omaha

Summary

Im a 53 yr old Grandmother who's hardworking, reliable, trustworthy, accountable, honest, and loyal.

Looking for a company who can appreciate those qualities.

Overview

23
23
years of professional experience
1991
1991
years of post-secondary education

Work History

Frontline Sales Representative

Westgate Resorts Branson Woods
Branson
04.2022 - Current
  • Engaged customers to promote vacation ownership opportunities.
  • Conducted property tours to showcase resort amenities and features.
  • Maintained a high level of customer service by promptly responding to inquiries and addressing complaints.
  • Conducted regular follow up calls with customers to ensure satisfaction with their purchase.
  • Provided customers with product information and answered questions to help them make informed purchasing decisions.

Fashion Designer / Seamstress

Sultry by Kimberly Fashion Line
Tulsa
02.2003 - Current
  • Designed seasonal collections reflecting current fashion trends and customer preferences.
  • Developed technical sketches and specifications for garment production.
  • Conducted fittings and adjustments to ensure proper garment fit and comfort.
  • Worked with client via email, phone and in-person to collect information to complete designs.
  • Thoroughly researched design topics and studied information pertaining to topics.
  • Conducted fittings and alterations to ensure perfect garment fit for clients.
  • Ensured all products were completed accurately and efficiently within established timeframes.

Front End Associate

WalMart #2
Harrison
09.2020 - 07.2022
  • Assisted customers with product selection and inquiries.
  • Operated cash register and processed customer transactions efficiently.
  • Processed customer transactions and provided excellent customer service.
  • Demonstrated strong problem solving skills when handling customer complaints or inquiries.
  • Consistently met all performance goals set by management.
  • Assisted customers with self-checkout processes and troubleshooting any issues.

Store Manager

Hancock Fabrics
Tulsa
06.2005 - 12.2012
  • Managed daily store operations and ensured compliance with company policies.
  • Supervised staff scheduling and maintained optimal workforce levels.
  • Trained new employees on customer service standards and product knowledge.
  • Developed merchandising strategies to enhance product visibility and sales.
  • Oversaw inventory management, including ordering and stock rotation processes.
  • Updated and maintained store signage
  • Established customer service standards and monitored staff compliance

Education

Business Management

OSU TECH OKMULGEE
Okmulgee, OK
05.2010 - 10.2010

Gentry High School
Gentry, AR

Skills

  • Sales presentation
  • Visual merchandising
  • Multitasking Abilities
  • Safety and cleanliness standards
  • Manage inventory
  • Product ordering
  • Money management
  • Merchandise receiving and handling
  • Customer service
  • Problem solving
  • Effective communication
  • Seamstress
  • Retail Sales Experience
  • Reliable and responsible
  • Self motivation
  • Alterations

Timeline

Frontline Sales Representative

Westgate Resorts Branson Woods
04.2022 - Current

Front End Associate

WalMart #2
09.2020 - 07.2022

Business Management

OSU TECH OKMULGEE
05.2010 - 10.2010

Store Manager

Hancock Fabrics
06.2005 - 12.2012

Fashion Designer / Seamstress

Sultry by Kimberly Fashion Line
02.2003 - Current

Gentry High School

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Kimberly Waggoner-Filsmyer