Kimbra Matthews-Stewart
North Little Rock
Summary
Results-oriented Human Resources Specialist with over a decade of experience in developing effective onboarding processes and managing applicant tracking systems. Expertise in employee relations and safeguarding confidential personnel information to foster a positive workplace culture.
Overview
29
29
years of professional experience
Work History
Human Resources Specialist
Department of Commerce
Little Rock
12.2013 - Current
- Created training materials for new hires and provided orientation sessions.
- Managed applicant tracking system to ensure accurate records of applicants and employees are maintained.
- Reviewed job descriptions, identified necessary changes and updated accordingly.
- Drafted offer letters and employment contracts according to company guidelines.
- Developed and implemented new employee onboarding process.
- Maintained confidential personnel files in accordance with applicable laws and regulations.
- Conducted exit interviews with departing employees to identify areas of improvement in the organization.
- Established and maintained trusted relationships around organization to optimize business and employee experience.
- Conducted background checks and orientation, coordinating new employee onboarding process.
- Safeguarded human resource information, maintaining employee confidence and protecting operations.
- Managed recruitment processes, including job postings, candidate screening, and interviews, ensuring timely and efficient hiring.
- Provided essential support to address individual HR needs of employees.
- Maintained human resources records by processing applications and resumes.
Administrative Specialist III
Department of Workforce Services
Little Rock
12.2013 - 06.2016
- Handled confidential documents in a secure manner while ensuring privacy regulations were met.
- Organized travel arrangements for staff members as needed.
- Coordinated events such as conferences, workshops, seminars.
- Provided administrative support to department staff, including scheduling appointments and organizing meetings.
- Maintained contact lists of vendors, customers and other stakeholders as required by the organization's policies.
- Processed incoming mail on a daily basis; sorted mail into appropriate categories for distribution or filing purposes.
- Tracked and submitted employee timesheets to prepare for payroll processing.
- Produced and distributed memos, newsletters, and other forms of communication.
- Answered and routed telephone calls and took messages.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
- Handled incoming calls and directed callers to appropriate department or employee.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Document Examiner
Department of Workforce Services
Little Rock
07.2003 - 12.2013
- Evaluated paper stock and ink quality of questioned documents.
- Created detailed reports summarizing findings from investigations.
- Conducted microscopic examinations of various materials.
- Researched historical documents to verify accuracy and authenticity.
- Scanned and digitized physical evidence for further examination.
- Developed protocols for handling sensitive material in a secure environment.
- Reviewed documents for discrepancies in font, size, and format.
Receptionist
Qualchoice of Arkansas
Little Rock
01.1997 - 06.2003
- Assisted with special projects assigned by management when required.
- Performed data entry tasks into various computer systems accurately and promptly.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Greeted visitors and provided them with assistance.
- Scheduled appointments for clients, customers, and other visitors.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Updated daily log book with information about visitors entering the premises.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Sorted incoming mail and directed to correct personnel each day.
- Answered, screened, and forwarded incoming phone calls while managing multi-line telephone systems.
- Answered and directed incoming calls using multi-line telephone system.
- Scheduled and confirmed appointments.
Education
High School Diploma -
North Little Rock High-West Campus
North Little Rock, AR05-1995
Some College (No Degree) - Human Resources
University of Phoenix
Tempe, AZSome College (No Degree) - Medical Office Management
Kaplan University
Davenport, IASome College (No Degree) - Accounting
Pulaski Technical College
North Little Rock, ARSkills
- Onboarding processes
- Background checks
- Personnel relations
- Employee relations
- Employee retention
- Career pathing
- Confidential document control
- Pre-employment screening
- Customer service delivery
- Paperwork verification
Timeline
Human Resources Specialist
Department of Commerce
12.2013 - Current
Administrative Specialist III
Department of Workforce Services
12.2013 - 06.2016
Document Examiner
Department of Workforce Services
07.2003 - 12.2013
Receptionist
Qualchoice of Arkansas
01.1997 - 06.2003
High School Diploma -
North Little Rock High-West Campus
Some College (No Degree) - Human Resources
University of Phoenix
Some College (No Degree) - Medical Office Management
Kaplan University
Some College (No Degree) - Accounting
Pulaski Technical College