Kliffeion McDuffy
Jonesboro
Summary
Team leading Skills Multi-task oriented, time management skills mastered Computer Software Skills Computer Hardware Skills Vocational skills Research skills Teaching skills
Professional with strong background in computer repair and maintenance, adept at diagnosing and resolving hardware and software issues. Skilled in troubleshooting, system upgrades, and network configurations. Known for effective collaboration and adaptability, ensuring seamless team operations and consistent results. Focused on delivering high-quality technical support and enhancing system performance.
Overview
9
9
years of professional experience
Work History
Computer Repair Technician
UbreakIfix by Asurion
11.2024 - Current
- Assist customers with repairs on devices such as phones, laptops, game consoles, etc
- Use Samsung, Apple, and Google Certifications to diagnose and repair devices under their guidelines
- Provide excellent customer service while acquiring sales on accessories or protection plans for the customer devices that they own
- Communicate with the team to make sure Work Orders are completed in a timely manner for repairs
Personal Caregiver
Elite Senior Care LLC.
08.2022 - 09.2024
- Complete PCT tasks for the client each day
- Make sure the client has a clean-living area and personal hygiene is taken care of
- Help the client in any day-to-day activities that they may need assistance in
Material handler/General labor
D&M Construction
05.2022 - 01.2023
- Order different material such as lumber, insulation, drywall, OSB, etc
- For different residential and commercial projects
- Deliver all materials to all job sites and distribute and take orders for materials as needed
- Transport workers to different states as needed
- Help complete projects to finish before the deadline
Laundry Aide/ Washer
St. Bernard’s
10.2021 - 04.2022
- Would work with other coworkers to retrieve, sort through, and wash all dirty linen throughout the hospital throughout my shift
- Make sure myself and other coworkers utilized correct PPE
- Load up all washed and clean linen into dryers so that the linen could be folded iron and sent out to the designated areas
- Stock different laundry carts for each designated floor and if needed deliver linen to each part of the hospital
- Receive calls from ER, ICU, and Covid floors to make emergency requests
Chef
ASU Retail Service
01.2019 - 03.2020
- In charge of taking orders and prepping meals for students
- Cleaning every station, and making sure all products followed health guidelines
- Conducted public relations
- Advocated for team policies and guidelines
- Cater meals for professors and student events in the student union
- Worked closely with community service organizations
- Responsible for closing down workplace, and sanitizing for next work day
- Responsibility of training new employees for their respective position
Packer
Nice Pak Products, Inc.
11.2017 - 03.2018
- Inspect tubs and refill cases to ensure production was up to code
- Ensure labels are present and applied properly
- Load sleeve dispenser
- Stack finished cases on skids in the proper pattern
- Attach transfer tickets to completed skids
- Stretch wrap finished pallets
- Monitor the production lines and clear jams
Production Specialist
Unilever
07.2017 - 09.2017
- Usage of different production lines throughout the factory
- Inspect materials on conveyor and make sure they meet criteria
- Assemble goods on production lines
- Monitor the production process
- Feeding raw materials into production machinery
- Carry out basic quality and testing checks
- Maintain work areas and equipment
Customer Service
Newk’s Eatery
10.2016 - 05.2017
- Perform a wide range of duties involved preparing and serving foods
- Created a healthy food service environment
- Assisted in the preparation of baked goods, cold goods, and bakery items
- Greeted and seated customers daily
- Stored food in designated areas and adhered to guidelines
- Cleaned all work areas, equipment, and utensils
Education
Bachelor of Science - Computer Science
Arkansas State University
Jonesboro, AR04-2029
High School Diploma -
The Academies at Jonesboro High
Jonesboro, AR06.2017
Skills
- Microsoft Word
- Microsoft Works
- Microsoft Excel
- Microsoft Power Point
- Microsoft Publisher
- Internet Explorer
- Corel
- ASU Student Information System
- Microsoft FrontPage
- Typing/Keyboarding
- C
- Python
- Javascript
- C#
- HTML
- CSS
- 10 Key
- Office Equipment Operation
- Case Narrative Computer Systems
- Data Entry Systems
- Research Tools
- Computer assembly
- Hardware and software installation
- Mobile device repair
- Virus removal
- Software diagnostics
Volunteer Accomplishments
- Mentor, Jonesboro High Robotics Mentorship, Jonesboro, AR, 08/01/17, 2022, Created and supervised software development teams, Allocated for team funding and supplies, Traveled across Arkansas to compete in local, state, national, and international programs, Conducted public relations, Advocated for team policies and guidelines, Mentor upcoming potential team candidates, Worked closely with community service organizations
- STEM Representative, 4-H, 2017, 2019, Traveled across Arkansas to teach different communities on Technology through STEM.
Activities
- Phi Beta Lambda, Fall 2017, Present
- Phi Theta Kappa, Spring 2018, Present
Timeline
Computer Repair Technician
UbreakIfix by Asurion
11.2024 - Current
Personal Caregiver
Elite Senior Care LLC.
08.2022 - 09.2024
Material handler/General labor
D&M Construction
05.2022 - 01.2023
Laundry Aide/ Washer
St. Bernard’s
10.2021 - 04.2022
Chef
ASU Retail Service
01.2019 - 03.2020
Packer
Nice Pak Products, Inc.
11.2017 - 03.2018
Production Specialist
Unilever
07.2017 - 09.2017
Customer Service
Newk’s Eatery
10.2016 - 05.2017
Bachelor of Science - Computer Science
Arkansas State University
High School Diploma -
The Academies at Jonesboro High
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