Kristan McDonald
Judsonia
Summary
Highly-motivated and compassionate professional with a background in mental health and customer service. Proven ability to enhance client outcomes through tailored treatment plans and effective communication. Detail-oriented and skilled in problem-solving, I excel in fostering trust and collaboration within multidisciplinary teams. Adept at handling caseloads and utilizing time management skills in fast-paced environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Spark Delivery Driver
Spark Delivery
Searcy, AR
02.2023 - Current
- Delivered goods from Walmart efficiently, ensuring timely service to customers across multiple routes.
- Communicated effectively with customers, Walmart staff, and Spark support service to ensure satisfactory outcomes.
- Managed customer inquiries and complaints in polite and professional manner.
Mental Health Professional
Arisa Health
Searcy, AR
09.2023 - 02.2024
- Managed caseloads efficiently with diverse clientele to improve mental health and/or substance abuse outcomes.
- Conducted comprehensive assessments to identify client needs and develop tailored treatment plans.
- Assisted individuals with stress management, self-esteem, and other symptoms associated with mental health and/or substance abuse.
- Cultivated strong relationships with clients to promote trust and understanding of therapeutic process.
- Collaborated with multidisciplinary teams to coordinate care and enhance service delivery for clients.
Graduate Student Intern
Families, Inc.
Jonesboro, AR
08.2022 - 05.2023
- Conducted intake assessments, developed individual treatment plans, and shadowed MSW during sessions and lead individual sessions with various clients.
- Efficiently engaged with clients to schedule/confirm appointments and provided needed resources/information.
- Assisted in community outreach and engagement efforts.
- Managed time effectively between multiple responsibilities such as coursework, internship, and fostering healthy relationships.
Education
Master of Science - Social Work
Arkansas State University
Jonesboro, AR05-2023
Bachelor of Science - Social Work
Arkansas State University
Jonesboro, AR05-2022
Skills
- Positive Attitude
- Customer Service
- Detail Oriented
- Problem-Solving
- Time Management
- Teamwork and Collaboration
Certification
- Licensed Master Social Worker (13074-M) completed on 3/1/2024
- Certificate in Addiction Studies completed in May 2023
Timeline
Mental Health Professional
Arisa Health
09.2023 - 02.2024
Spark Delivery Driver
Spark Delivery
02.2023 - Current
Graduate Student Intern
Families, Inc.
08.2022 - 05.2023
Master of Science - Social Work
Arkansas State University
Bachelor of Science - Social Work
Arkansas State University