Summary
Overview
Work History
Education
Skills
Timeline
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Kristen Parnell

Jonesboro

Summary

Motivated and Outgoing Worker with exceptional social skills, communication abilities and customer service background.. Pursues every opportunity to be a team player.

Overview

4
4
years of professional experience

Work History

Shift Lead Barista

7 Brew
07.2023 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Hostess

Texas Roadhouse Steakhouse
09.2021 - 08.2023
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.

Server

Lazzari's Italian Oven
06.2021 - 09.2021
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

High School Diploma -

Westside High School
Jonesboro, AR
05.2023

Certified Nursing Assistant -

NEA Career And Technical Center
Jonesboro, AR
05.2023

CP of Proficiency -

Arkansas State University - Newport
Newport, AR
05.2023

Skills

  • Friendly and outgoing
  • Team Player
  • Exceptional customer service

Timeline

Shift Lead Barista

7 Brew
07.2023 - Current

Hostess

Texas Roadhouse Steakhouse
09.2021 - 08.2023

Server

Lazzari's Italian Oven
06.2021 - 09.2021

High School Diploma -

Westside High School

Certified Nursing Assistant -

NEA Career And Technical Center

CP of Proficiency -

Arkansas State University - Newport

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Kristen Parnell