Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kristian Jordan

Alma

Summary

Customer-focused Server skilled in cash handling and team collaboration. Delivers exceptional service while training staff to improve operational efficiency. Experienced in the fast-paced food service industry with strengths in problem resolution and complaint handling.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Server

Cracker Barrel
Alma
2025.08 - 2026.02
  • Delivered friendly, efficient service, enhancing customer satisfaction.
  • Handled cash register transactions accurately and efficiently.
  • Resolved customer inquiries and issues promptly, maintaining high service standards.
  • Assisted in training new servers on company procedures and menu knowledge.
  • Ensured excellent customer service, contributing to repeat business.

Host/Busser

Chili's Bar and Grill
Van Buren
2024.10 - 2025.08
  • Greeted and seated guests efficiently in high-volume dining environment, enhancing overall guest experience.
  • Resolved guest complaints with professionalism and empathy, ensuring customer satisfaction and retention.
  • Maintained the cleanliness of the lobby area, including wiping down tables and chairs.
  • Managed incoming calls during busy shifts, ensuring timely communication and service support.
  • Answered customer inquiries regarding the menu, restaurant services, and special promotions.

Crew Member

Sonic
Van Buren
2023.08 - 2024.09
  • Provided excellent customer service in a fast-paced drive-in environment.
  • Coordinated with team members to manage peak demand effectively during busy hours.
  • Facilitated training for new crew members on operational procedures to ensure consistent service.
  • Handled cash transactions with accuracy and adherence to company policies.
  • Executed cashier duties, including taking orders, processing payments, and providing accurate change.

Education

High School Diploma -

Van Buren High School
Van Buren, AR
2024-05

Some College (No Degree) - Molecular Biology

University of Arkansas - Fort Smith
Fort Smith, AR

Skills

  • Menu knowledge
  • Point of sale
  • Cash handling
  • Customer service
  • Complaint resolution
  • Time management
  • Training and mentoring

Certification

Microsoft Office Specialist

Timeline

Server

Cracker Barrel
2025.08 - 2026.02

Host/Busser

Chili's Bar and Grill
2024.10 - 2025.08

Crew Member

Sonic
2023.08 - 2024.09

High School Diploma -

Van Buren High School

Some College (No Degree) - Molecular Biology

University of Arkansas - Fort Smith
Kristian Jordan