Kristin Collins
Paragould
Summary
Willing to relocate: Anywhere Authorized to work in the US for any employer
Overview
19
19
years of professional experience
Work History
Front Desk Receptionist
Harris Eye Clinic
Paragould, AR
12.2022 - 01.2026
- Greeting individuals as they enter the building.
- Checking in patients, which requires verifying demographics, insurance, and collecting copays or balances.
- Answering the telephone
- Scheduling appointments
- Verifying Insurance
- Making sure patients complete the required paperwork and scanning it into their charts.
- Checking out patients and scheduling follow up appointments if needed.
- Balancing money at the end of the day.
- Assisting individuals with any necessary tasks or questions.
- Making sure the patients feel welcomed as they enter the building and satisfied as they leave.
Receptionist
Family Practice Clinic
Paragould, AR
09.2021 - 12.2022
- Checking in patient, verifying insurance and personal information, answering the phone, scheduling appointments, collecting co-pays and patient balances, making sure faxes are given to the doctors, accompanying doctors and nurses with phones messages and relaying then to patients if needed, scanning documents in patients charts, faxing necessary documents to speciality clinics.
Receptionist
Paragould Family Care, PA
Paragould, AR
04.2019 - 01.2021
- Checking in Patients, scheduling appointments, checking insurance, answering phones, updating patient charts, balancing cash and credit card deposits.
Call Center Representative
ESS/Subteach
Paragould, AR
08.2018 - 01.2019
- Answering phone calls, entering in absences for teachers, scheduling substitutes for those teachers, helping with any other duties that are needed, making spreadsheets
Veterinary Technician
Veterinary Healthcare Clinic
Paragould, AR
02.2010 - 03.2015
- Worked with clients, scheduled appointments, processed payments, explained pre/post-surgery care
- Assisted in preparation, surgery, and recover of patients.
- Worked with Idexx laboratory equipment to perform all laboratory tests including Cb Cs, chemistry panels, urinalysis, thyroid, and heartworm testing as well as X-rays.
- Maintained patient records by accurately recording treatments and test results on patient charts and other medical records
- Applied strong communication and customer service skills
Patient Care Aide
Greene County Health Department
Paragould, AR
01.2007 - 12.2009
- Assisted patients with care for activities of daily living ensuring that patient needs were fully met.
- Provided patient with the help of moving in and out of bed, grooming, bathing, and other duties
- Performed basic household tasks and meal preparations
- Observed changes in health status and assessed client's needs
- Insured overall patient satisfaction
- Maintained accurate records
Education
HS Diploma -
Paragould High School
05.2006
Skills
- Innate ability to remain patient, polite, empathetic and assertive
- Able to insure diligence by honoring deadlines and maintaining standards
- Flexible & Adaptable
- Strong communication skills both verbally and written
PROFESSIONAL ENRICHMENT
- Coursework:
- Anatomy 1 & 2 Black River Technical College
- Human Growth & Development Black River Technical College
Timeline
Front Desk Receptionist
Harris Eye Clinic
12.2022 - 01.2026
Receptionist
Family Practice Clinic
09.2021 - 12.2022
Receptionist
Paragould Family Care, PA
04.2019 - 01.2021
Call Center Representative
ESS/Subteach
08.2018 - 01.2019
Veterinary Technician
Veterinary Healthcare Clinic
02.2010 - 03.2015
Patient Care Aide
Greene County Health Department
01.2007 - 12.2009
HS Diploma -
Paragould High School