Hardworking and dependable professional offering several years of clerical experience. Demonstrated prioritization, multitasking and planning abilities. Enthusiastic about using knowledge and skills to support operations.
Overview
7
7
years of professional experience
Work History
Clerk
Rose Drug Pharmacy
Clarksville
09.2023 - Current
Assisted customers with medication inquiries and provided product recommendations.
Operated point-of-sale systems for transactions and customer service interactions.
Processed payments, refunds, and exchanges accurately and efficiently.
Operated cash register to process cash, check, and credit card transactions.
Collaborated with pharmacists to prepare medications for patient use.
Maintained cleanliness and organization of workspaces to enhance operational efficiency.
Provided support during busy hours, ensuring timely service for all customers.
Answered phones in a courteous manner while providing excellent customer service.
Greeted visitors in a friendly and professional manner while directing them appropriately.
Service Coordinator
Safe Haven Recovery Center
Clarksville
10.2021 - 10.2022
Coordinated patient intake processes to ensure timely service delivery.
Managed scheduling of appointments for therapy and counseling sessions.
Assisted in developing individualized recovery plans with healthcare professionals.
Maintained accurate patient records in compliance with privacy regulations.
Collaborated with external agencies to secure additional resources for clients.
Coordinated service schedules and appointments with clients.
Assisted Manager/Carhop Server
Sonic
Hot Springs
01.2019 - 03.2020
Supervised daily operations and ensured adherence to company protocols.
Trained and mentored staff on customer service best practices.
Managed inventory levels and coordinated supply orders effectively.
Resolved customer complaints and improved satisfaction rates.
Enforced safety regulations to maintain a secure work environment.
Coached, mentored and trained team members in order to improve their job performance.