Summary
Overview
Work History
Education
Skills
Timeline
Generic

KRISTON WISE

Heber Springs

Summary

Dynamic mobile mechanic with a proven track record at Quick Lane Express, excelling in preventative maintenance and customer service. Expert in brake systems and computerized diagnostics, I significantly reduced vehicle downtime and enhanced client satisfaction through effective communication and strong relationships. Committed to delivering exceptional automotive care and fostering repeat business.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

5
5
years of professional experience

Work History

Mobile Mechanic

Myself
09.2023 - Current
  • Reduced vehicle downtime for clients by performing accurate diagnostics and prompt repairs.
  • Performed preventative maintenance tasks on fleet vehicles, decreasing breakdowns and extending service life.
  • Streamlined repair processes by staying up-to-date with industry best practices and emerging technologies.
  • Utilized advanced diagnostic tools to pinpoint issues swiftly, reducing labor time spent on each job.
  • Provided exceptional customer service, addressing inquiries and resolving concerns in a professional manner.
  • Increased repeat business by establishing strong relationships with customers through excellent communication skills.
  • Educated clients on proper vehicle maintenance, prolonging the lifespan of their automobiles.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Disassembled defective parts to make proper repairs.
  • Calculated costs of materials and labor to prepair detailed repair estimates.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Explained estimates and determined repair timelines to manage customer expectations.
  • Investigated customer complaints to identify cause of malfunctions.
  • Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.

Oil Change Technician

Quick Lane Express
06.2022 - 08.2023
  • Learned safety protocols and procedures for oil change operations.
  • Assisted in performing oil changes, ensuring timely service delivery.
  • Familiarized with tools and equipment used in vehicle maintenance tasks.
  • Supported inventory management by organizing oil and filter supplies.
  • Maintained cleanliness and organization of work area to enhance efficiency.
  • Engaged in customer interactions, providing friendly and informative service.
  • Observed experienced technicians to develop skills in automotive care techniques.
  • Kept shop areas neat, clean, and free of safety hazards.
  • Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
  • Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
  • Dismounted and mounted tires to perform air checks, rotations, and rebalances.
  • Safeguarded customer vehicles from potential damage with diligent care during maintenance procedures, leading to fewer complaints and increased satisfaction rates.
  • Completed preventative maintenance tasks in accordance with manufacturer guidelines, extending vehicle life spans and improving overall performance for clients'' benefit.
  • Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
  • Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
  • Repaired and replaced worn and damaged components.
  • Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.

Delivery Driver

Meals Now
03.2020 - 04.2023
  • Delivered packages efficiently and accurately, ensuring timely arrival at destinations.
  • Navigated routes using GPS systems to optimize delivery times and reduce fuel consumption.
  • Maintained vehicle cleanliness and conducted routine inspections for safety compliance.
  • Communicated effectively with customers, addressing inquiries and resolving delivery issues promptly.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Verified accuracy of all deliveries against order forms.

Education

General Studies

Rose Bud High School
Rose Bud, AR
05-2019

Skills

  • Brake systems
  • Tire services
  • Engine repair
  • Drivetrain repair
  • Vehicle inspections
  • Battery services
  • Preventative maintenance
  • Customer service
  • Hand and power tools
  • Grease and lubricant application
  • Computerized diagnostics
  • Servicing vehicles
  • Battery testing

Timeline

Mobile Mechanic

Myself
09.2023 - Current

Oil Change Technician

Quick Lane Express
06.2022 - 08.2023

Delivery Driver

Meals Now
03.2020 - 04.2023

General Studies

Rose Bud High School

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KRISTON WISE