Summary
Overview
Work History
Education
Skills
Timeline
Generic

Krystal Day

Lead Hill

Summary

Dynamic clinic manager with a proven track record at Family Medicine Clinic, excelling in administrative leadership and clinical management. Expert in HIPAA compliance and employee training, I enhanced operational efficiency and fostered a high-performing team, ensuring exceptional patient care and satisfaction.

Overview

2026
2026
years of professional experience

Work History

Clinic Manager

Family Medicine Clinic
  • Resolved patient complaints in a timely manner, ensuring a positive experience for all parties involved.
  • Hired, trained and supervised employees to maintain team of high performers.
  • Conducted regular staff evaluations, providing constructive feedback and setting clear expectations for future performance goals.
  • Created and implemented policies to improve operational efficiency and patient care quality.

Assistant Manager

Big Cedar Lodge
04.2023 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized restaurant environment to enhance the guest experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Owner/Operator

Kirkland Deli
01.2020 - 01.2022

Procured top-tier groceries and crafted meals primarily from scratch.

Provided exceptional food and beverage experiences.

Designed diverse menu of exclusive desserts.

Managed culinary activities for breakfast, lunch, and dinner services.

Baker/ Server

Town House Cafe
05.2019 - 07.2020
  • Produced consistently high-quality baked goods for customers.
  • Complied with health and safety codes to protect staff and customers.
  • Operated and maintained bakery equipment, including ovens and mixers.

Owner

There’s Always Room for Pie
05.2014 - 07.2017

Adhered strictly to Arkansas state health regulations.

Performed regular maintenance and cleaning of truck and equipment.

Created innovative dessert offerings paired with assorted food items.

Provided excellent customer service.

Owner/Operator

An American Band
05.2014 - 07.2017

Adhered to Arkansas Health Department regulations while managing food truck operations.

Food purchase and prep

Delivered exceptional service to ensure customer satisfaction.

Conducted regular maintenance checks on food trucks.

Staffing Coordinator

Northview Village Nursing Home
04.2014 - 05.2014
  • Verified payroll, vacation and sick time hours to support accounting processes.
  • Assisted in onboarding new hires, facilitating a smooth transition into their roles and supporting employee retention.
  • Conducted comprehensive interviews, assessing candidate skills and cultural fit for successful placements.
  • Interviewed, hired, and mentored over 100 new personnel and oversaw all staffing operations.

Education

Associate Degree In Nursing - LPN

North Arkansas Colleges
Harrison, AR
07.2017

Skills

  • Administrative leadership
  • HIPAA compliance
  • Clinical management
  • Employee training

Timeline

Assistant Manager

Big Cedar Lodge
04.2023 - Current

Owner/Operator

Kirkland Deli
01.2020 - 01.2022

Baker/ Server

Town House Cafe
05.2019 - 07.2020

Owner

There’s Always Room for Pie
05.2014 - 07.2017

Owner/Operator

An American Band
05.2014 - 07.2017

Staffing Coordinator

Northview Village Nursing Home
04.2014 - 05.2014

Clinic Manager

Family Medicine Clinic

Associate Degree In Nursing - LPN

North Arkansas Colleges
Krystal Day