Krystle Dorman
Van Buren
Summary
Results-driven professional with extensive experience in quality assurance and team leadership. Skilled in conducting compliance inspections and driving problem-solving initiatives that improve operational efficiency. Committed to fostering a quality-focused culture within organizations. Results-driven Quality Assurance professional specializing in process improvement and team leadership. Successfully developed quality assurance protocols that enhanced product consistency and compliance with industry standards. Dedicated to fostering a quality-focused culture within organizations.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Quality Assurance Lead
Simmons
Van Buren
10.2020 - 08.2025
- Developed quality assurance protocols to enhance product consistency and reliability.
- Led team meetings to discuss quality standards and process improvements.
- Conducted regular inspections to ensure compliance with industry regulations.
- Collaborated with production teams to identify and resolve quality issues.
- Implemented training programs for staff on quality control procedures.
- Analyzed test results to recommend adjustments in manufacturing processes.
- Maintained documentation of quality assurance activities and findings.
- Facilitated communication between departments to promote a quality-focused culture.
- Reviewed quality trends to prevent or reduce defects, determined problem causes and initiated actions for correction.
- Developed and implemented quality assurance processes to ensure product conformance to customer requirements.
- Performed annual audits and random quality inspections of plant facilities.
- Developed effective testing processes for new and existing products to meet client needs.
- Monitored compliance to specification for production at facilities.
- Calibrated programs used to evaluate precision and accuracy of production equipment.
- Worked collaboratively with members of operations department to improve processes and optimize productivity.
- Coached, mentored and motivated QC managers and inspectors to improve quality control process.
- Assisted in preparing documents needed for certification by external bodies such as ISO 9000 and 14000 or FDA regulations.
- Maintained records of test results, findings and other data related to product quality assurance.
- Created reports summarizing results from inspections, tests and other measurements taken during production process.
Housekeeper
Super 8 Motel
Van Buren
01.2020 - 10.2020
- Cleaned guest rooms, ensuring a welcoming and hygienic environment.
- Replenished supplies such as towels, toiletries, and linens in rooms.
- Managed laundry operations, including washing, drying, and folding linens.
- Maintained cleanliness in common areas, including lobbies and hallways.
- Reported maintenance issues to ensure prompt resolution for guests.
- Collaborated with team members to meet daily cleaning targets effectively.
- Followed safety procedures while using cleaning chemicals and equipment.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Changed bed linens and towels, tidied up rooms.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Emptied trash receptacles throughout the property.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Interacted pleasantly with clients and guests when performing daily duties.
Sales
Arkansas Sports & Event Marketing
Little Rock
01.2015 - 01.2020
- Assisted with managing sales in assigned area by providing support to Area Sales Manager.
- Set individual sales targets with sales team, aligning with company objectives.
- Collaborated with sales teams to develop targeted campaigns that drive sales growth.
- Ensured achievement of sales targets by developing effective sales plans and strategies.
Education
High School Diploma -
Cedarville High School
Cedarville, AR05-2008
Skills
- Quality assurance protocols
- Compliance inspections
- Test result analysis
- Process improvement
- Documentation management
- Risk management
- Regulatory compliance
- Team leadership
- Problem solving
- Employee training
- Production optimization
- Effective communication
- Attention to detail
- Time management
- Test data management
- Data quality engineering
- Test environment setup
- Mobile application testing
- Efficient defect management
- Strong analytical mind
- Quality control testing
- Continuous improvement mindset
- Organizational skills
- Adaptability
- Testing and diagnostics
- Excellent communication
- Professional demeanor
- Conformance monitoring
- Collaborative team player
- Client requirements
- Workload management
- Training and onboarding
- Written communication
Affiliations
- Volunteer work for the Current Outreach Church which includes cooking for the homeless and serving, as well as cleaning up the facility.
Accomplishments
I received Employee of the Month at Simmons.
Certification
- CPR Certification.
References
References available upon request.
Timeline
Quality Assurance Lead
Simmons
10.2020 - 08.2025
Housekeeper
Super 8 Motel
01.2020 - 10.2020
Sales
Arkansas Sports & Event Marketing
01.2015 - 01.2020
High School Diploma -
Cedarville High School
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